Table of Contents

This is a short primer that covers how mobile phone signals work, how each generation (e.g 2G, 3G, and 4G) differs from the last and what type of phone you should consider buying if you want to ensure you have the best possible coverage, call quality and internet speeds from your device.

Before we begin please take note that I am not an expert in this subject and can only offer a fairly basic explanation. Questions relating to whether what works / what doesn’t is fine, but more technical queries should be directed towards your carrier / provider.

Mobile Networks in Australia, and will my new phone work here?

Let’s start off with a brief explanation of the different mobile signal Generations – what’s 2G, 3G and 4G? 2G / 3G and 4G are simply the names of standards that have evolved over the years. Prior to all of these mobile phone signals were analogue but it was quickly replaced with digital transmission signals which provided the extra benefit of better quality calls, better signal penetration and data services such as SMS, MMS and IP (internet protocol).

2G

2G services have completely shut down in Australia. Older mobile phones using 2G will not operate on any Australian network, and many devices that use GSM for communication, such as alarms, GPS trackers, weather stations etc. will also lose connectivity to the network.


3G

There are three 3G network frequencies currently in use:

  1. 850MHz (B5) – Telstra, Vodafone
  2. 900MHz (B8) – Optus, Vodafone
  3. 2100MHz (B1) – Telstra, Optus, Vodafone

3G usage is on the decline globally. Telstra has announced plans to shut down 3G networks by June 2024.


4G or 4G LTE

The vast majority of calls and data transmissions in Australia now relies on 4G LTE networks and with new features such as carrier aggregation introduced in 2014, devices can connect multiple cellular frequencies at once to increase the data rate (download / upload speeds) significantly.

Note that a 4G compatible mobile phone is backwards compatible with 3G, however a 3G-only device will not have access to the 4G network.

VoLTE or Voice over LTE is a feature that allows certain handsets to place phone calls over the 4G network, rather than falling back on 3G GSM networks. Without VoLTE, placing a phone call causes your phone to temporarily disconnect from the 4G network, pick up a 3G connection and receives / transmits voice data over 3G GSM.

Phone made on 4G networks are typically over SIP or session initiated protocol. This technology is quite similar to Skype or Viber.

VoLTE compatible devices

To see if your phone supports VoLTE, check your user manual or google online. In order to place a call on VoLTE, your mobile phone's hardware, firmware, software and the carrier that your phone is connected to must support the feature.

Some imported Android phones might not support VoLTE when used in Australia due to software or firmware limitations, and may require manual or 'unofficial' software / firmware updates in order to make them compatible with VoLTE.

This will be an essential feature once 3G networks in Australia are fully shut down in 2024. In the absence of 3G, any mobile phone that doesn't support Voice over LTE cannot place calls.


4G bands

The below is a list of the various 4G / LTE Bands that your smartphone should ideally support:

Note that it's often not enough to match up just a single frequency, as Australian mobile networks are built using multiple frequencies and not all frequencies are available at every location. For the best performance, and for 4G carrier aggregation to work, you should purchase a phone that supports all the LTE bands that the cell network provider uses.

What Information on specifications should I be looking for

The best way to ensure maximum compatibility with Australian carrier networks is to purchase your mobile device from a local retailer, and ensure that that device was designed for the Australian market. (This can also be important for consumer rights, such as warranty coverage, rights to repair or refunds).

Mobile phone manufacturers often produce different versions of a handset to suit the different needs & technologies of different carriers around the world. When importing a handset from overseas, check to see if the handset is compatible with the full range of LTE network bands that your carrier deploys. Keep an eye out for the model number of the device, as they're used to differentiate between devices built for different countries or regions of the world.

Googling a specific model number should give you an answer as to what country or region that device was originally intended for.

You also can visit GSM Arena or use Will my Phone work? to perform your research before you buy.

5G & 5G Bands

5th generation wireless systems refer to the ongoing deployment of improved networks that use low-band and mid-band sub 6 frequencies, as well as high frequency millimetre wave bands (mmWave) operating up to 60GHz. This can offer a theoretical peak data transfer rate of 20 gigabits per second although real-word performance tests conducted by Telstra in the Gold Coast has shown that their equipment can hit a peak speed of 3Gbps using mmWave bands.

The exact performance of 5G will largely depend on how the infrastructure is built, and which / how many of the different frequency bands you happen to be in range of when using the network.

You can read this article by Venturebeat to further understand how network providers use a combination of low band, mid band and high-band 5G radio spectrums to provide 5G network access.

As 5G allows more devices to connect to the network at the same time compared to 4G, it's expected that 5G can relieve network congestion as smartphone usage continues to grow.

It should be noted that 5G is not expected to fully replace 4G or 3G networks: instead, it will coexist with them and provide a faster fixed wireless internet alternative to 'traditional' fixed broadband or nbn. In addition, some MVNO's also do not offer 5G services as they aren't being sold 5G services by their supplying carrier.

To see if 5G is available in your area, simply consult your carrier's 5G Coverage & rollout maps. Note that 5G coverage is more limited compared to 4G, particularly in areas outside of capital cities and large metropolitan areas.

The following is a list of 5G bands currently in use.

* 3500MHz (n78) – Telstra (from May 2019)

* 3500MHz (n78) – Optus (from October 2019)

* 3500MHz (n78) – Vodafone (from March 2020)

* 2300MHZ (n40) – Optus (from June 2020)

* 700MHz (n28) – Vodafone (field tests May 2020)

* 850MHz (n5) – Telstra (from April 2020)


Cited sources and recommend reading: