I was looking for a decent 2 port, 4.8A USB car charger and purchased the following from Amazon:
http://www.amazon.com/gp/product/B00ISGCAJM/ref=od_aui_detaiā¦
Item turned up yesterday and the picture on the box looked good, exactly as I remembered ordering. Opened the box and found some small text under the USB ports (2.4A and 2.0A….) whoops, something doesn't add up here… 2.4A + 2.0A does not equal 4.8A!
The charger rec'd would be more than adequate for it's intended use but I thought I'd get in touch with Amazon anyway just to air my grievance.
Wasn't sure if I would have to pay return postage if it had to go back so started a "Chat" session with a rep. They confirmed it had been sent in error, told me to keep the incorrect item as it would be too expensive to send back and proceeded to process a full refund including postage costs! Cash will be back on my Visa Card in the next 2 to 3 business days :)
The whole process took about 10mins, didn't have to wait in a chat queue and I end up getting a free charger which will absolutely do what I need it to do!!! Certainly not the outcome I expected….
Has anybody else been in the same boat and rec'd a similar sort of outcome or did I just get super lucky by getting the right customer rep?