Hi all,
Just wanted to get your opinion before I go into warranty claims about my PSU that died for the second time.
I bought a Cooler Master V1000 PSU from a local bricks and motar computer parts store in December 2013. The PSU was fine until October 2015 where it didnt turn on - took it back to the store and waited 3 weeks for a replacement from Cooler Master. Got a brand new unit back from Cooler Master plugged it back in and worked like a charm until yesterday (approx. 8 months) - again same issue, died on me. The PSU is still covered under warranty until 2018.
My question is - am I eligible to ask for a different PSU model for the same amount I paid (or pay the difference) given that I think there may be a fault with this particular model? I really dont want to wait another 3 weeks without my PC.
TLDR: Brand new CM V1000 PSU died for again after being replaced once. Still Under warranty. Am I eligible to ask for another PSU of equal value from a different vendor as I believe this model may be faulty?
Cheers
From my understanding you'd be able ask for a refund.
However you can then use that refund to buy a new psu.