Banggood Xiaomi Powerbank Warranty Issue

LAlwayshungry on 06/09/2016 - 21:07

So I purchased the Original XIAOMI 5.1V 2.1A 10000mAh Power Bank from Banggood on October 8th, 2015.

Recently, the powerbank suddenly stopped receiving a charge and is now flat, and i've tried all the workarounds online i could find to no avail.

Anyway, I decided to contact Banggood customer service to request a repair or replacement option and this was their reply:

[email protected]
6:34 PM (2 hours ago)

to me
Dear Mark,
Thanks for your email.
Order 9172460 has been passed 11 months.
We are not able to help you now.
It's far beyond warranty.
Yours faithfully,
Jessy

So - this is just a warning to all those thinking of purchasing via Banggood -I've no idea what their warranty period is for these powerbanks, but it certainly isn't 1yr, even though that is what they said last year - http://forum.banggood.com/forum-topic-93332.html

Electrical & Electronics

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Comments

  • [Deactivated] on 06/09/2016 - 21:27

    Technically you still should be able to claim warranty on this. Have a read

    • spackbace on 06/09/2016 - 23:35
      +1

      Tell me how you're gonna go doing a return post on a power bank now though, considering BG don't send them here now…

      • [Deactivated] on 06/09/2016 - 23:40

        Really? I thought it was only Everbuying and Geekbuying who stopped sending them… must have changed?

        • spackbace on 06/09/2016 - 23:41

          My bad they're the only ones!

        • [Deactivated] on 06/09/2016 - 23:49

          @Spackbace: Still it will probably end up costing OP more to ship it to HK and back than what they purchased the Power Bank for… Better off just getting new one I guess?

        • spackbace on 06/09/2016 - 23:56

          @stuhtb:

          I'd say so. Would be risky trying to send it

  • aussieprepper on 06/09/2016 - 22:03

    Standard no Chinese sellers offer a year warranty maybe 3 months max.

  • spackbace on 06/09/2016 - 23:34

    Yeah I wouldn't have expected a HK seller to do anything after 11 months. Comes with the purchase price really

    • Clear on 07/09/2016 - 01:56

      They're actually Chinese ;)

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