A friend of mine was assaulted on the bus yesterday. She boarded the bus while on the phone and there were about 4 people on the bus. A lady (in her 60s) came and sat on the seat in front of her. The lady wasn't happy that my friend was on the phone all of a sudden grabbed my friend's phone and threw it towards the back of the bus. In this process my friend ended up with a few scratches on her face.
Now when my friend asked the lady about her actions(after picking up her phone and seeing the screen was shattered) she slapped my friend's hand which resulted in her hand brutally scratched and starting to bleed.
The people who intervened were abused verbally. The driver didn't stop the bus and had absolutely nothing to say.
Now who here is responsible for the broken screen? My friend has recently moved interstate and has never experienced anything like this before. Should we contact Action busses(ACT) or the cops?
If this happened yesterday, why has she still not contacted the cops and filed a report…?! Forget the phone, that's assault.
Crazy that both of you are posing the question to a bargain forum and not going to the cops…!