Email from Optus:
Hi ,
We've made some changes to our privacy policy. This affects information we collect about use of your service.
From 30 July, we may provide trusted 3rd parties and advertisers with anonymous data.
Click here for more information or to opt out of having anonymous data shared with 3rd parties.
The link given by Optus provides zero information on how to opt out. The steps are well hidden. This is not the first time Optus has engaged in this type of abhorrent behaviour. This time, however, they are doing it "legally", by opting all customers in.
Please spread the word to friends and family. Customers have until July 29 before their information is shared to third parties.
Customers will be automatically opted into:
- Door-To-Door
- Location-Based Offers
- Market Research
- Offers From Trusted Partners
- Personalised Bill Messages
- Targeted Online Ads By 3rd Parties
- Targeted Online Ads By Optus
- Share anonymous insights with 3rd parties
Opt out steps:
- Log into My Account
- Click on Profile tab
- Expand General Marketing
- Turn off All Marketing
- Click Save Preferences
Additional steps for mobile customers:
- Log into My Account
- Click on the Mobile phone service you'd like to edit or review
- Click on Settings tab from my My Account dashboard
- Click on Premium SMS Spend Control from Settings menu (you will be advised that this link will now
take you to the Mobile Zoo portal) - Log into Mobile Self Care
- Click on Premium SMS Spend Control dashboard
- Move the slider to $0
- Click Submit
Credits for mobile instructions
I was assured that making the "spend limit" $0 would cause the opt out.
So, unless you're quite persistent and prepared to spend a lot of time on what should be a simple mouse click - there will be no opting out. Surely this is misleading conduct.
Just when I was thinking of going for the $40 for 15GB deal… going to rethink now. Thanks for the heads up.