Hey all,
Has anyone had Fasttech charge extra for shipping after you have made a purchase?
I bought a whole heap of stuff from Fasttech a couple of weeks ago and today I got an email saying the package failed security check and I need to pay extra to ship it in 2 packages.
I already paid $102USD for Australian expedited shipping! (had a couple of heavy items in it.) the only thing that would have a battery is the Mi Band 2. It does have a lithium battery case in it though, but no batteries.
Here is the email they sent me. Anyone have any ideas what I should do?
Thanks for your help!
We got the feedback from the shipping agency that your package failed to pass the security checking as it has much more strictly checking and it will be returned to us.
Here are some suggestions for your reference.
- ship it via Australia Expedited Air but in 2 shipments, the extra shipping fee USD$50.
Please kindly note that Australia Expedited Air has size limitation and it can't be shipped in one package.
- ship it via DHL in one package, but the extra shipping fee is USD$108.
Add your own suggestion;
I want a refund