QLD Used car statutory warranty?

Lj0hnd0e on 11/07/2019 - 17:02

Hi guys,

Recently I purchased a used car from a used car dealer which has >160,000kms.

I took it for a service at the official dealership yesterday and they told me the rear brake pads were worn (less than 2mm left) and needs to be replaced. They told me I could go back to the dealer where I purchased the car from to get them to replace it as I am covered under the 1 month/1000km statuary warranty.

I did some research online and found that there is indeed a 1 month statutory warranty for used cars >10years/160,000kms (https://www.sbs.com.au/news/queensland-cracks-down-on-dodgy-…) but this is not shown on the QLD government's website which has not been updated for almost 2 years.

Do you guys reckon I could get the dealer to replace the brake pads and what is the best way to get them to do it?

Automotive

Comments

  • spackbace on 11/07/2019 - 17:30

    The laws also reinstate statutory warranties for older second-hand cars, which means dealers must provide warranties for vehicles which have done more than 160,000 kilometres or are over ten years old.

    Well that doesn't really say anything. You need a link from a government agency, not a journalist. There's no mention of 1 month on that article.

    • j0hnd0e on 11/07/2019 - 17:34

      "The laws also reinstate statutory warranties for older second-hand cars, which means dealers must provide warranties for vehicles which have done more than 160,000 kilometres or are over ten years old."

      Statement from QLD government: http://statements.qld.gov.au/Statement/2018/11/15/when-life-…

      • spackbace on 11/07/2019 - 17:39
        +2

        Specifically here

        • j0hnd0e on 11/07/2019 - 17:45

          Awesome, thanks for that. Looks like I'll invoke the warranty if the dealer doesn't help to replace the brake pads.

  • pegaxs on 11/07/2019 - 19:26
    +2

    InB4: Wear item, not covered by warranty…

    • j0hnd0e on 11/07/2019 - 19:38

      A statutory warranty does not cover defects in:

      tyres or tyre tubes, batteries, fitted airbags or radiator hoseslights (other than a warning light or a turn indicator light used as a hazard light)installed radio, tape recorder or CD playeraerial, spark plug, wiper rubber, distributor point, oil or oil filter, heater hose, fuel or air filter, paintwork or upholstery.

      https://www.qld.gov.au/law/your-rights/consumer-rights-compl…

      I could be wrong too, that's why I'm asking here. Doesn't help that the QLD government's website isn't updated.

    • Heaps for Cheaps on 11/07/2019 - 20:42
      +1

      I have a feeling that Pegaxs may be correct.

      Unless the Brake Pads are actually defective, they are considered as consumables, designed to wear out and be replaced under regular servicing.

      If they passed inspection at sale, then I have a feeling you may be out of luck.

      But who knows, why not go back and say that on the advice of your service dealer you are requesting the replacement of the brake pads.

    • brendanm on 11/07/2019 - 21:48
      +2

      This. Much better avenue would be asking how it got a rwc with brakes that low (if they are that low). Person who did the rwc will jump at the chance to replace the brakes for free rather than having you complain to Queensland transport.

      • j0hnd0e on 12/07/2019 - 07:20

        I realised the RWC was dated 25 March 2019, I purchased the car on 2 July 2019. As RWCs have a validity of 3 months, it seems like the RWC is no longer valid? If so, how did the dealer manage to transfer the car?

        • brendanm on 12/07/2019 - 10:13

          No idea, ask the dealer for the rwc? The guy who did the rwc probably just did a rewrite of the original. If you put your rego into the Qld rego check site, it may show the rwc date and number down the bottom.

          • j0hnd0e on 12/07/2019 - 11:10

            @brendanm: It only says the rego expires 25/12/19 which means the dealer started the transfer on 25/6/19, 1 week before i purchased the car. Is that allowed?

            • brendanm on 12/07/2019 - 12:26

              @j0hnd0e: It probably still had rego on it when the dealer had it and you got the remainder perhaps. Right down the bottom it doesn't say anything about roadworthy certificate?

              • j0hnd0e on 12/07/2019 - 14:01

                @brendanm: Nope the rego was expired and the dealer gave me new plates after I bought the car. The QLD rego check doesn't say anything about RWC.

                • brendanm on 12/07/2019 - 15:35

                  @j0hnd0e: Hmmmm, I'd be contacting the dealer and asking who did the rwc then.

                  • j0hnd0e on 12/07/2019 - 21:43

                    @brendanm: Yeah I'll be bringing the car back next week and the dealer will get it checked

Login or Join to leave a comment
Login Join