[Pricing Error] Paul's Warehouse Running Shoes Asics Free $0 + $10 Shipping

Lcompugrid on 20/09/2011 - 00:06
Last edited 20/09/2011 - 15:05 by 2 other users

Mod: This is no longer available Paul's Warehouse. Most likely a pricing error so it's now moved to the forum section where the discussion can continue.

Update 2: This has been confirmed as a website error from "IT & eCommerce" department of Paul's Retail Pty Ltd. See scotty's comment here

Update 3: Paul's Warehouse has sent out an email explaining the situation and is in the process of refunding the postage. See SweetStella's comment here

Moved to Forum: Original Link

Found mens Running shoes asics running shoes sizes 8.5-13 for $0 . Ordered 2X $220 and 1 x $150. The chekout calculated $10 shipping only for 3 pairs of runners. Went till the payment page. Did not pay as the sizes are too big for me.
http://www.paulswarehouse.com.au/1081-16895/MENS-RUNNING/Asi…
http://www.paulswarehouse.com.au/1081-16886/MENS-RUNNING/Asi…

Sports & Outdoors

Comments

  • andolee90 on 20/09/2011 - 00:10

    Is this legit or is it a mistake? Sounds too good to be true…

  • bigosmallo on 20/09/2011 - 00:11

    Just put an order in. We'll see.

  • ynot1985 on 20/09/2011 - 00:11

    im sure they will fix this error soon..

    if the vip price was $180 odd.. then theres no way its free.. just an error

  • sinners007 on 20/09/2011 - 00:12
    +11

    great deal but there is NO way they will honour a clear mistake

    • moooooooo on 20/09/2011 - 00:14
      +6

      If you go through MBC, they'll probably even give you back your 7% of $0. ;-)

  • A Banana4scale on 20/09/2011 - 00:18
    -1

    Holy shit!
    http://upload.ozbargain.com/2011/09/19/6734_paul_s_warehouse…

    According to australian laws, I think if money goes through they have to honour it?

    • compugrid on 20/09/2011 - 00:22

      Well , I guess you are the lucky one with the right size :)

    • urbanski415 on 20/09/2011 - 00:24
      +7

      There is no such law. I don't know why everybody thinks so. Retailers just put a clause in and they can cancel an order anytime. Especially when it's and error in pricing

      • simulacrum on 20/09/2011 - 09:31

        There is no legislation to the effect but the common law of contract suggests that, though the advertised price is an "invitation to treat" rather than an offer, the contract is formed when the purchaser offers the payment and the seller accepts it. Technically failing to provide the goods could be seen as a breach of contract by the seller. But in practice you're not likely to go to court over it once they've returned your money and I somehow doubt a judge would rule in your favour anyway.

  • samba on 20/09/2011 - 00:20

    Just because it's pending doesn't mean you'll get your shoes. I ordered as well, but I'm doubtful. I looked in their general terms and didn't see anything about pricing errors, and I too have a pending charge, but I'm expecting to wake up to a cancellation email.

    • kheob on 20/09/2011 - 00:25
      +13

      It's people like you who will prevent them from honouring the price.

      • parker1 on 20/09/2011 - 00:33
        +15

        No doubt there are worse out there, whose probably bought like 20+ pairs or so. They're the quiet ones, who hasn't commented :P

        • sama on 20/09/2011 - 00:34
          +7

          Very true, but it think it's the comment, not the buying :)

      • sparkles on 20/09/2011 - 00:46
        +2

        It's the fact that they're FREE which will prevent them from honouring the price.

      • say_wat on 20/09/2011 - 01:00
        +6

        As much as I agree that abusing such a deal goes against the spirit of sharing… 'sharing' isn't really a law, or a motivating factor for businesses. In fact, business would probably rather sell to one person who'll buy in bulk, than waste resources in selling to individuals who'll buy one item.

        So it is certainly not "people like" him that'll prevent them from honouring the price. Put simply, if Paul's has the wrong price, they won't honour it, irrespective of whether 1 person bought 100 pairs, or 100 people bought 1 pair each.

        • astroe on 20/09/2011 - 01:06
          -5

          Thank you, finally some logic and rationality tonight.

          Besides, who's to say I wasn't going to donate them to charity or something?

          Quite honestly, I couldn't decide whether I was a 9 or 9.5 so I got both from both shoes, so the pairs I don't like actually would have gone to charity.

        • ccrap on 20/09/2011 - 01:25
          +9

          say_wat, I agree in principle on some level, but not completely. To be more specific, let's assume this deal was to go ahead. Given the money PW would be losing on the deal, the last thing they would worry about is "wasting resources" - the whole and sole reason for this deal would be to attract new customers, and so would much rather give away one pair to each new potential customer. To that end what you say is more applicable in a wholesaling situation - B2B would prefer selling in bulk, but B2C would much rather sell piece by piece, especially when using loss leading as a marketing tool.

          As for astroe, do what you want, but if you're going to post it then you've been here long enough to know how people feel about broden-esque behaviour so telling them to "shut up" will only hammer you with more negs, even if you were going to give the additional pairs to a noble "charity" like the St Vincent De Astroe Society…

        • kheob on 20/09/2011 - 01:28
          +2

          What I meant was that they will be more likely to honour the transactions if they saw that people were only ordering for personal use as oppose to profiteering.

        • Fliedlice on 20/09/2011 - 01:49
          +2

          LOL, articulate as always ccrap =p

        • ccrap on 20/09/2011 - 01:53

          haha thanks teabagzzz, you broke it down pretty well up there you peacemaking negotiator you. Mutual admiration society? LOL

        • kheob on 20/09/2011 - 02:11
          +4

          ^Get a room :P

    • hfhf on 20/09/2011 - 00:27
      +4

      kheob pretty much summed up everything.

  • ironpaw on 20/09/2011 - 00:23
    +6

    as stated in the T&C:

    Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Pauls Warehouse and associated Companies reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Pauls Warehouse and associated Companies only comes into existence when the order is verified as valid.

    Good luck!

    • samba on 20/09/2011 - 00:25

      Ah, must have skimmed over that one! Definitely getting a cancellation email. There is no way they will just give away $400 worth of shoes, even if they were made for $5/pr in an Asian child labor factory.

      • A Banana4scale on 20/09/2011 - 00:29

        ah Damn, looks like a cancellation. Oh Well, I only thought it was legit because some sizes had full price while other didn't.

        • kheob on 20/09/2011 - 00:31
          +2

          Who knows - you did post the 10c clothing sale :P. Maybe they have a load of stock they want to get rid of.

    • astroe on 20/09/2011 - 00:48
      +3

      Aahhhh. Offer and Acceptance.
      Good ol' Contracts Law. Those were the days!

      Hmm. Actually more like last semester. :p

      • ccrap on 20/09/2011 - 00:55
        +9

        … and if you think that's all there is to a legally binding contract, then you have much to learn yet junior, including at least another 3-4 years of law school if you only did contracts last semester ;) The terms and conditions of sale aren't there just to look pretty :)

        • kheob on 20/09/2011 - 01:43
          +1

          Lawyered!

        • mikear123 on 20/09/2011 - 02:00
          +1

          Haha I did contracts last sem as well :-P, thats very true Astroe.. but consumer protection laws can override the T&C.. for example it may even be construed as a false representation or some form of bait advertising by Paul's warehouse.

          Pauls-Warehouse themselves can't declare they made a mistake, a court would have to decide that :-P

          Under the new Australian Consumer Law 2010, corporations can face a penalty up to $1.1 million if found guilty of making misleading or deceptive advertisements..

          Theoretically speaking(from my understanding), the invoice they gave us was an offer(it stated the price, the product, all the necessary details), our acceptance (was providing our visa/card details in response to the invoice), consideration would be satisfied if they've accepted our 10 buck shipping fee…

          Once that has been satisfied it's too late to withdraw the contract, because it's a done deal, even if they had terms and conditions.. And I dunno perhaps, cancelling all our orders may trigger a class action?

          Any real lawyers, pls comment!

        • ccrap on 20/09/2011 - 03:58
          +8

          "Any real lawyers, pls comment!" :O

          Did I sound like a pseudo quasi qualified moonlighting officer of the court? :P

          I won't go into details because a) I'm too tired and b) you and astroe would have covered this last semester and c) ozbargain will never pay my charge out rate :)

          Essentially it's this - goods advertised on sale = invitation to treat (Pharmaceutical Goods v Boots). The rest of your theoretical understanding is generally correct but can also be viewed as you offered to purchase the goods at that price, the seller partially accepts by issuing you an invoice, and you then supply consideration by way of credit card details. The remainder of the seller's 'acceptance' comes when the credit card is actually charged.

          Whatever the interpretation, it boils down to this - you purchased the goods subject to the seller's terms and conditions of sale which in this instance makes clear reference to rejecting sales with pricing errors and only forming a contract once the order is confirmed. Yes I know this is of course subject to the new ACL, the protections afforded by it (which can't be contracted out of) and the enforcement of Fair Trading. However all Paul's need to do is claim genuine mistake AND demonstrate that they otherwise have adequate systems in place to prevent such pricing errors, and given the fact they are not repeat "offenders", even a half decent lawyer will get them over the line.

          And of course then there is the mother of all powers - judicial discretion. In the real world, the courts would generally be reluctant to enforce what is essentially an unjust contract (even when it is unjust to a business), taking into account mistake, severe financial detriment and the flow on consequences that would have commercially.

          Worse case scenario for Paul's - some people from here complain to Fair Trading, Paul's gets investigated. Depending on how Fair Trading is feeling on the day - a fine might get issued.

          In my opinion, this (fine issuance) shouldn't happen as I don't think anyone from here should whinge to Fair Trading tomorrow when they receive their cancellation email. When high value items like these are marked as $0 they are clearly a mistake, especially when the actual price they sell it to you for is displayed above it. If you then attempt to "launch class actions" and "twist their arm" as people below have mentioned then really your intentions are less than noble and that saddens me as you are willing to go after something wrong at whatever the cost to the other party (be that a commercial entity or another person).

        • Black Hole on 20/09/2011 - 08:18
          +1

          ccrap, I like the last paragraph. I did not bother with this deal as it will be a time waster.

        • humdogg on 20/09/2011 - 08:37

          ccrap, you are pretty much spot on.

          I would say though that this would be dealt with in equity rather than common law contract principles. Most of what people (like Miakeart123) are saying about their high school knowledge of offer/acceptance/consideration is off track.

          Those three elements are not the be all and end all of contract.

          *** Slightly more detailed response below *** (maybe im bored)
          For a bit more detail for those playing along:
          You should know already at uni, but you will know when you get out, that contract law is not just about finding elements of the contract. You don't just get out your notes and look for offer/acceptance/consideration/intention/formalities etc.
          There is a macro view to this all, you need to see whether there was really an agreement, a meeting of the minds.
          Here, the parties are very likely not to be in agreement (unless the $0 was deliberate and they will honour the deal). The parties are not ad idem. There is a MISTAKE as to the terms. Common law view of mistake is quite narrow but equity (where judge's have even more discretion, as ccrap alluded to) is broader.
          Equity will allow this contract to be made voidable because there is no reason to preclude Pauls from denying it has agreed to the terms UNLESS it is actually doing a bait and switch or deliberately misleading/inducing customer to believe something.

          Mistake here is just a vitiating factor to the contract as is stuff like consumer laws and other regulations that might come into play with retail trading/consumer trading/online trading. So you get some points for ACL 2010. =)

          Who knows maybe they are doing it to increase traffic to their site. But that would be really hard to prove.

  • Tal_Shiar on 20/09/2011 - 00:29
    +7
    • opens a bag of twisties and waits for the neg train*
    • ccrap on 20/09/2011 - 00:56
      +2

      hey share some while we wait for the all stations to Negsville service!

  • PeterN on 20/09/2011 - 00:33

    there homepage has an asics campaign with free across it? maybe some are free, just not the expensive ones?

    • astroe on 20/09/2011 - 00:40
      +2

      Links to a page of buy one get one free shoes. Periodical deal they have.
      They've always been quite a bit dodge with their website in general, it looks like some kind of Year 11 IST project.

    • ScaryZombie on 20/09/2011 - 00:41

      though conditions apply. i suspect that they paint it as being free, but the condition is that you have to buy another pair of shoes of equal or greater value. hence, its still part of the buy one get one free campaign.

  • PeterN on 20/09/2011 - 00:43

    I would've thought the same, but they have other campaigns on the homepage promoting the buy one get one free deals etc..strange..I guess we will find out by the morning whether we got lucky!

  • hahaer on 20/09/2011 - 00:46

    expired

    • compugrid on 20/09/2011 - 00:51

      it is not. just tried the red ones. it is still let you order

  • Junereth on 20/09/2011 - 00:49
    +8

    whether or not they honour it, i'll admit it started a fun conversation in my house :P

  • club_dero on 20/09/2011 - 00:51
    +3

    still on - just put an order through

    I am expecting cancellation but i'll cross my fingers

    • 51722 on 20/09/2011 - 01:12
      +1

      Yup Same here…. Hopefully they honor it (From a customer's point of view, we are on OzBargain). But if they don't, I am sure almost all of us here will understand.

    • SomeGuyOnOzB on 20/09/2011 - 08:56

      There have been things like this that have turned out to be fine, but yeah, it probably is a fingers crossed and if they honour it it's good and if they don't, a quick refund of money would be in order.

  • moosa on 20/09/2011 - 01:04

    Commoooon expensive shoes!

  • CarnivalMonkey on 20/09/2011 - 01:06

    reading the page it appears to be a database error, the pic etc is of shoes and shows the shoe sizes and all that, but the description the shoes is that of the discount card.

    'Department : SHOES SKU : T134N.0090
    Category : MENS RUNNING
    Product Description :

    Join Paul's Warehouse VIP Club

    This membership entitles you to 15% off the RRP off all merchandise in every department, 365 days a year. Plus other fantastic member only deals and promotions.

    Card is valid at any Paul's Warehouse location and online.
    Discount does not appy to sales items.
    RRP stands for manufacturers original retail price.'

    i looked at a lot of the other shoes and most have either blank descriptions or details of the shoe itself.

    I dont see anyone getting shoes from this, but good luck to all who take the gamble, don't hate Paul's for the outcome.

  • EnALup on 20/09/2011 - 01:07
    +3

    Ohh. I Cannot believe, whatever quantity you put in, it comes out to be 10 dollars shipping only.
    Too good to be true.
    Still could not stop to order one of each.
    Hope if cancelled, they return our shipping at least.

    • 51722 on 20/09/2011 - 01:13

      Yeah… Hope they refund the shipping cost of they cancel the orders.

  • PeterN on 20/09/2011 - 01:13
    +3

    Why wouldn't they refund the shipping if they cancel the order? Of course they will.

    • Adamiam on 20/09/2011 - 01:28

      edit: nevermind

  • Charlotta on 20/09/2011 - 01:13
    +2

    NB: All footwear on paulswarehouse.com.au is listed in US size as there is no official Australian Sizing System.

    More info: http://www.paulswarehouse.com.au/storefront/content.aspx?idc…

    • Xelius on 20/09/2011 - 01:30

      I checked that to make sure too =D

  • fuzor on 20/09/2011 - 01:23
    +1

    Seriously why bother…

  • Quachii on 20/09/2011 - 01:24

    hope for the best xD

  • kickmiass on 20/09/2011 - 01:26
    -4

    Actually by law, if you pay, both parties have accepted the transaction. you are in a sense.. guaranteed.. now however, you'd have to read terms and conditions.. cuz there may be a clause stating mistakes etc..

    IF i remember bit fuzzy.. no offer is ever made by the other party.. you actually make the offer.
    picking up the good off the shelf is considered an invitation. going to the register and giving money is the offer. the other party accepts the money means the contract of the items is done and you have "bought" the item. Once the other party accepts the offer, then it would fall under the act.

    However, since this is computerized etc.. there is probably terms and conditions.. long story short.. if you really wanted a pair of sneakers.. you probably could sue as long as it complies with terms and conditions.

    • merc250 on 20/09/2011 - 01:31

      Orders

      Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Pauls Warehouse and associated Companies reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Pauls Warehouse and associated Companies only comes into existence when the order is verified as valid.

      could still try your luck

    • abdalian on 20/09/2011 - 01:34
      -4

      I completely agree with you… The payment is made and it was accepted.
      If they cancel the order, I think we should all patch up and find a clause that will make them complete the orders. If they twist the rules by T&C, I am sure there will be ways to twist their arm if they like to play ball…

      • jdr on 20/09/2011 - 01:46
        +3

        I think you're living in a fantasy land. They have T&Cs that protect them against mistakes like this. It's clearly a mistake and I am amazed that you would even joke about trying to force them to provide expensive goods to you for free.

  • bitcoinorbust on 20/09/2011 - 01:30
    +16

    Awesome just ordered 100 pairs !! Should go through IMO, probably just excess stock. Will throw a tantrum if i dont get my sneakers free

    • RichardL on 20/09/2011 - 01:33
      +2

      Why 100? Aim higher =P

    • hot frog on 20/09/2011 - 10:47

      if some people weren"t so greedy and just accept 1 pair free if you ordered 100 pairs your a crook and dont deserve to get them

      • flashi007 on 20/09/2011 - 18:23

        He's taking the piss. Settle down

  • supersabroso on 20/09/2011 - 01:30

    This would be so awesome if it gets processed. I just ordered a pair of Asics Gel DS Trainer 16 Mens Q311. However I'm not pinning too much on this especially if beatlebob wasn't joking lol.

  • EnALup on 20/09/2011 - 01:32

    What if the site security is compromised and is hacked?
    and if the credit card details are transferred to hackers?

    It not, they will have a lot of money to keep for some days before giving refunds. Who knows, how much time they will take for refunds.

    • supersabroso on 20/09/2011 - 01:34

      Just don't give em your home loan account and you'll be fine as long as you're with a big bank.

  • alecator on 20/09/2011 - 01:40

    ordered, doesn't hurt to try:)

  • Charlotta on 20/09/2011 - 01:43
    +1

    Track shoe - Asics Hyper Sprint
    http://www.paulswarehouse.com.au/1173-16898/TRACK/Asics-Hype…

  • v1nn1e on 20/09/2011 - 01:43

    again a night bargain for all….:)

  • annoynimous on 20/09/2011 - 01:50

    Paul's Bait N' Switch made easy,

    "You Save: $149.99 (100.00%)"

    LOL.

  • jyeyasmyn on 20/09/2011 - 01:51
    +1

    There is also a selection of Kids asic's at zero price.

  • roddo on 20/09/2011 - 01:55

    woo! free shoes!

  • kheob on 20/09/2011 - 01:57
    +1

    Time to go to sleep. Can't wait to see the aftermath in the morning :).

  • infinity89 on 20/09/2011 - 02:00

    Good deal!! Let's see how this goes lol

  • Adamiam on 20/09/2011 - 02:01

    Ordered a pair. Fingers crossed but won't hold my breath.
    Thanks :)

    • A Banana4scale on 20/09/2011 - 02:11
      +2

      Actually It is not possible to hold your breath anyways, if you held your breath, there would come a time when your brain would overcome your willpower and force you to open your mouth and take in fresh air.

      / Anti-Joke Chicken

      • oldmate78 on 20/09/2011 - 08:19

        chemoreceptors are banging'

  • ccrap on 20/09/2011 - 02:06
    +14

    I feel like camping outside Paul's Online HQ in Homebush just so I can see the huge grin on their rep's face with thousands of orders change to a booming WTF at the realisation they all are for just $10 :)

  • 1271190 on 20/09/2011 - 02:16
    +8

    "Don't pay full price, pay Paul's price"

    Well ya know. :P

  • themonty on 20/09/2011 - 02:17

    this is why I like it after companies stocktake ;)

  • 1271190 on 20/09/2011 - 02:19

    /

  • frewer on 20/09/2011 - 02:30

    IT"S FIXED !!!!!!!!!!!!!

    • 1271190 on 20/09/2011 - 02:36

      still coming up $0 for me

      • frewer on 20/09/2011 - 02:38

        Total: $382.47

        • Click_It on 20/09/2011 - 02:43
          +1

          My order was $0 + $10 shipping. Just put it through this second. Maybe the shoes you've selected were never on the "free" list to begin with? Check the post up the top where someone posted direct links to some of the freebies

        • johnn on 20/09/2011 - 02:46
          +1

          You've probably selected sizes which aren't 'free'

          i.e. 7, 7.5, 8, 14, 15, 16

  • ulun-lpg on 20/09/2011 - 02:48

    regardless the outcome. PLUS from me…

    when something is good too be true, sometime it is.

  • frewer on 20/09/2011 - 02:49

    Ohhhh NOTE NOTE, because i have the membership card on cart, the price turn right … if you have the membership card in cart

  • owencns on 20/09/2011 - 03:02
    +3

    http://www.paulswarehouse.com.au/STOREFRONT/content.aspx?idc…
    "Orders

    Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Pauls Warehouse and associated Companies reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Pauls Warehouse and associated Companies only comes into existence when the order is verified as valid."

  • Kiroa on 20/09/2011 - 03:02

    got an tax invoice stating its only $10

  • flashi007 on 20/09/2011 - 03:40
    +4

    Where's broden?

    • ccrap on 20/09/2011 - 04:37
      +1

      Preparing his warehouse aka garage fo some new stock ;)

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