Dispute a Big Company over a Large Transaction on PayPal - Any Reason to Worry?

Heyo!

I got a big transaction for a SERVICE that is impossible to cancel, it will take part.
The transaction is in the thousands mark - and the company already did alot of oopsies that cost me of my money and time - alongside not following their own contract - not living up to its agreements.

Lucky (or am i?) me, the major transaction took place on the PayPal platform.
I am considering opening a dispute but not sure if there are any consequences I should expect from the company I paid?
Or incase Paypal does mitigate and hypothetically sides with me on the matter - does it become MY problem or PayPal's problem? am I protected if the company feels like coming after me for the money PayPal awarded me?

( By BIG company I mean like, billions net worth?
Also, needless to say I have already reached out to said company, confronted them with my concerns and there's nothing they're willing to acknowledge about it. )

Thanks! Have a great weekend :P_

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Comments

  • +8

    huh wut?

    • +2

      its a but like that lol
      nearly all of the asx 200 companies have a net worth over 1bn, that's listed companies, and Australian
      yawn

      mate unless u are buying a high yield MERC AMG
      or a couple of beachside houses u will be fine

      go find a compensation lawyer (make an ambo sound outside) they will chase you

  • +1

    Depends… Need more details

    There have been cases where Google has stopped all services if you charge backed…

  • +5

    Interesting word salad.

    I got a big transaction for a SERVICE that is impossible to cancel, it will take part.

    It will take part - what do you mean?

    • -4

      their 'service' will initiate?
      Can't cancel it?
      [insert cry here]?

    • +2

      I think OP meant "take place"

  • +7

    Not sure if my brain needs sugar or what. Anyway, lunch time.

  • +1

    Have a great weekend :P_

    mate its only THURSDAY…

  • +1

    Mate , more details, dont name the company, what service is it? How much are we talking about. What's the actually issue. In plain england.

    • +1

      can't it be irish?>

      • ..to be sure, to be sure. ☘☘☘

  • B2B or B2C service?

  • +1

    I think I may have not described my question well enough-

    I am just asking - if PayPal is like, HERE HAVE YOUR MONEY - Can the company come after me or are they going after paypal for making that decision?

    The service, the company, exactly how much, quite irrelevant tmo.

    • +2

      yes the company can after you directly if you successfully cancel the PayPal transaction. Eg debt collectors etc for breach of contract.

      • -1

        The exact kind of thing I was afraid of.
        But isn't there like, a contract between them and PayPal that they basically agree that PayPal may mitigate and decide in my favour? I.E. Buyer protection program?

        Isn't that what PayPal's about?

        • PayPal is merely a payment service provider. They do not dictate the contract of sale.

          Starting a PayPal dispute can be an option if you want to escalate your concerns with the service provider.

          But if the refund goes through you might still end up being on the hook if you are trying to escape your obligations unfairly.

  • +7

    Ok, gonna grab some popcorn and chill…

    • eww. Popcorn and chilli

  • Why don't you just name the company?

    • Why the heck does it matter tho

      Y'all just looking for tea - you're in the wrong aisle πŸ‘€πŸ˜’πŸ˜’πŸ˜’πŸ˜’

      • +3

        It matters because we would be able to look up dispute policies for the individual company.

        By not providing that, then we're as lost and confused as you are.

  • Paypal would be the same as your credit card company I would say. Refer to ACL rights.

  • Depends if you've signed documents.

    • No not really 😬✌️

      • Agreeing to terms and conditions of a transaction on a website is the same as signing a contract in person.

        They will likely file a civil claim in court against you to recover their money if you have kept the item or service and have effectively not paid for it.

        Prepare for a world of pain and legal expenses if your doing something dodgy, they will recover and charge you legal expenses too.

  • +5

    The only relevant information you have posted so far is…

    Paid for a service. Ramble ramble Paypal ramble ramble contract ramble ramble cancel Paypal payment.

    You have a contract to pay. Unless the supplier has failed to provide a service, you have to keep paying. We cannot tell you where you stand when we dont know what your contract involves, what the service is and what you mean by "not living up to its agreement."

    Try diagnosing my friend's car - it has a problem. Tried fixing didnt work. What is wrong?

    • -4

      I did not say I signed a contract.
      I did not say I am trying to retrieve my whole payment.
      I did not ask for advice regarding the company's policies

      I have asked - if PayPal mitigates, who's held accountable.

      • If they come after you just tell them it was PayPal’s decision.

        As long as you are being reasonable and not asking for an absurd amount of money back, I don’t see why You should have anything to worry about

      • +3

        I have asked - if PayPal mitigates, who's held accountable.

        No further details? Okay.

        You may be held accountable. Paypal may be held accountable. The credit card may be held accountable. You know… depends on the details!?

        (Ps. Of course there is a contract. Every purchase is a contract of sale. You pay, they give/do something.)

      • If you didn't sign a contract why is the service impossible to cancel?

        • Payment generally indicates acceptance of a contract.

  • -1

    Why feed the troll??

    • +1

      Lol why are you posting….

  • Got nothing to do whether the company is huge or not. It is to do with what is set out within PayPal terms of usage.
    You are best to contact PayPal direct for any advice.

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