A Harvey Norman salesmans confession... Interesting read.

http://www.tradeleaks.com/leak/1102/

Most here would be aware of most of this but it is an interesting read anyway.

These things would apply to all electrical retailers not just HN.

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Harvey Norman
Harvey Norman

Comments

  • +2

    Good read, thanks for that, especially the extended warranty stuff!

    • +2

      NP Kiz.
      Extended warranty just saved my bacon with a almost 4y/o plasma tv that died. They gave me a brand new current model with a minimum of fuss. Ext warranty on plasma tvs is a must!

  • +3

    Nice find!

  • well if the warranty is 4 years then i would consider it but at the cttt everything has 3 year warranty according to them and their policy regardless of what they try to sell you so i wont buy warranty if it is for 3 years and under as i can take them to cttt and waste their time and add to their staff costs if they want to give me dodgey products and not fix it when they break.

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