Hi all, I recently got my hands on a PS5 and had already purchased a couple of games in preparation, including It Takes Two (physical PS4 version). I did this because I know there was a free PS4 to PS5 upgrade available (see here, for example: https://youtu.be/G5lqEMz72X4).
However, I'm trying to install the PS5 version now and something seems wrong. I can insert the disc and copy the PS4 content just fine, but if I follow instructions like in the video, when I get to the part where I should be clicking the "Free" button all I see is a "Learn More" button. If I click that, it says the item is not available for purchase.
I purchased the game from Amazon UK and I have an Australian PSN account; I suppose this could be an issue? However, I created a UK PSN account and I have an identical issue, so I'm not sure. Do I need to return the game and purchase an AU version? Even with how hard they are to find? According to comments here, it doesn't seem that way:
https://www.ozbargain.com.au/node/666543
EA Help have predictably been an oxymoron, claiming there is no dual entitlement for this game.
Does anyone have any suggestions? Cheers
It could be worth buying the digital version during Christmas sales, it might go below $40. That's the version I have and I've had no issues. The video you linked seems to cover the various ways of trying to get it to work. Also note, you might have issues getting your PS4 version save file to transfer across to your PS5 version.