I bought this Laptop for media consumption directly from Lenovo.
Lenovo Yoga Slim 7 Pro:AMD Ryzen 7 5800H(8C/16T),14" 2.8k OLED 90hz, 16GB RAM, 512GB SSD
Screen is nice and bright but when watching movies with dark scenes, the image is not crisp and look fuzzy around the darker areas. When watching the same scene in my old IPS screen HP laptop it looks much better. I believed the images were supposed to look better in OLED screen, and that was the reason why I bought this laptop. I contacted Lenovo twice but they won't acknowledge the problem and their experts are saying that there is nothing wrong with the screen. When I asked them for the refund, they want to charge 20% restocking fee or 10% if I buy a different laptop from them.
Sample pictures
https://i.imgur.com/VKhpwJb.jpeg
https://i.imgur.com/qXERes9.jpeg
Screen grab is from Netflix. I have a 50mbps nbn connection so I don't think the resolution is the issue here.
Do you think there is nothing wrong with the screen? How do I go about getting a full refund? I paid via PayPal.
Please help and suggest
Perhaps your old display couldn't show any detail in the shadows so just displayed even dark details.
The new OLED display will attempt to display details in the shadows even though they look shit.
Yes. Looks normal to me. Google high dynamic range, shadow noise and bokeh to understand why.
Also, what weird arse movies do you watch?