Deal and Delivery Failure by adidas and Australia Post

[Deactivated] on 23/01/2022 - 18:41

Thought I got me a deal last year:

https://www.ozbargain.com.au/node/665980

Anyway so after 3 months of fart arsing around, Aust Post finally fess up to losing my parcel at its depot which is only 4km from the adidas warehouse the day after it was collected.

Even tho they admit to losing it their scanners show it never left the depot so a staff member probably some wannabe gangster type who loves the red shoes stole them

They tried to fob me off to adidas to resolve but changed their minds quick and I told them to do it on four occasions

Adidas were hopeless and wouldn't provide any shoes at all only a refund for shoes worth almost three times as much.

General Discussion

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Comments

  • AndyC1 on 23/01/2022 - 18:59
    +2

    CC charge back for non delivery of goods.

    • Jimothy Wongingtons on 23/01/2022 - 19:03
      +9

      Adidas already offered refund. Op is angry because he didn’t get the shoes he wanted at the price.

      • [Deactivated] on 23/01/2022 - 20:20

        No I'm angry that the shoes were available paid for packaged and sent and my two 18 yr old twins didn't get xmas presents they wanted

    • [Deactivated] on 23/01/2022 - 19:03

      They have already offered him a full refund, he is complaining as he got them for $72 and not $240 RRP

      • jv on 23/01/2022 - 19:08
        +1

        OP wants to make a profit

      • [Deactivated] on 23/01/2022 - 20:21
        -5

        It's not a full refund. It's an expense to have to buy something at a higher price and without cash rewards too

  • Jimothy Wongingtons on 23/01/2022 - 19:00
    +7

    This is the type of drama I come to forums for. Thank you

  • jv on 23/01/2022 - 19:09
    +9

    Adidas were hopeless and wouldn't provide any shoes at all only a refund for shoes worth almost three times as much.

    It’s not their fault and they offered you a refund. Stop whinging.

      • jv on 23/01/2022 - 23:00
        +1

        I have no idea what any of that nonsense you wrote means…

  • cell on 23/01/2022 - 19:20
    +7

    lmao entitlement

  • mskeggs on 23/01/2022 - 19:23

    Take them to court. Auspost too.

    • Jimothy Wongingtons on 23/01/2022 - 19:28
      +1

      Take them both all the way to the prime ministerrrrrr

    • DashCam AKA Rolts on 23/01/2022 - 19:51
      +2

      High Court, it's Marbo, it's the vibe!

      • Jimothy Wongingtons on 23/01/2022 - 19:55

        And uh… no that’s it. It’s the vibe. I rest my case.

  • pharkurnell on 23/01/2022 - 19:32

    3 Cheers once again for Aussie Post

  • HairyChickens on 23/01/2022 - 19:40
    +2

    You want a free Cartier watch instead?

  • [Deactivated] on 23/01/2022 - 20:41
    +6

    Accept the refund and move on? I'm not sure what other outcome you could reasonably expect.

  • Baysew on 23/01/2022 - 21:39
    +1

    It is some sort of injustice when you can't get your own deal. - Ultraboost Multicolour Size 9 $72 + Delivery @ adidas.

    Should we down vote the deal?

  • bloom on 23/01/2022 - 21:46
    +1

    Can we get a poll whether this warrants a Royal commission?

  • JimmyF on 23/01/2022 - 22:24
    +1

    Adidas were hopeless and wouldn't provide any shoes at all only a refund for shoes worth almost three times as much.

    Looks like they don't stock that shoe anymore, so how can they send you a replacement?

    They have 3 size 9s left and 1 size 9.5.

    What size are you?

  • neyo on 23/01/2022 - 23:01

    Suck it up cupcake

    • [Deactivated] on 24/01/2022 - 12:53

      Why don't you show me how? Your pet dog never been happier since he had them removed

  • Belistic on 24/01/2022 - 08:31

    AP contract to deliver, was with Adidas, not you, so they were right to send you back to Adidas to raise a case.

  • HamBoi69 on 24/01/2022 - 10:32

    What’s the tracking number?

  • OzHunterNSW on 24/01/2022 - 13:26
    +1

    That's Oz Post for you

  • solidussnake on 24/01/2022 - 15:01

    Is that because now you can't scalp them to someone else

  • Webber000 on 24/01/2022 - 17:48

    Hey, So they're not going to sort the cashback, but if the big issue for you is that they were on special/discount and you're saying that they still sell the shoes then you could try CALLING their customer service and politely explaining it. I've never had experience with addidas, and I know it depends entirely on the company, but you may get a good agent who actually understands you paid $72 as they were half price and find a way to sell them again to you over the phone for just $72 or somehow issue a discount code/voucher or something. Phone is personal. Chat/messaging are usually agents dealing with 5 cases simultaneously and just pasting standard replies to clear cases quickly. Be honest at the start, say you paid $72 for the shoes half price on a sale and they got lost in the post for the last 3 months and you've been waiting for them to sort it now you would just like to buy them again and pay $72 and can they find a way to do that. If they handle calls themselves then hopefully they can help you.
    But if you're saying you would have got the difference as cashback etc then you're out of luck I'm afraid until that shop does another cashback.

    • solidussnake on 24/01/2022 - 21:01

      Yeah I did that too messaged their online chat and they generated a 30% off code for the exact shoes I wanted and also I thought I lost the cashback but it was never refunded and went through twice 😂

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