My son is having orthodontics braces treatment and at this stage he had plates inserted.
So he is 3 to 5 months away from braces will be installed.
The problem is that the plates broke two times in a row by now.
Every time the plates brake there are small plastic and metal parts in his mouth.
As it is happening at nighttime when he sleeps it is a serious safety concern as they may block his airways or lungs.
I am wondering what I should do in this situation ?
Can I request a full refund cause I do not want to proceed further ?
Speak to the orthodontist to understand what is going on first then what options are available.