[VIC] Gas Hot Water Pipework Cross-Connected with Neighbour in Duplex Rental - Who Is Responsible for The Adjustment?

UPDATE: After speaking with my real estate agent and neighbour, the plan is for the landlord to credit the neighbours rent. They will agree on a figure, and I'd be left out of the adjustment.

In July, we advised our gas water pipework is cross-connected with our upstairs neighbour. This meant that, for the past 10 years, they have been paying for our gas water usage.

We are both renters with the same real estate agent and landlord.

During that time, we still had an active gas service, which we've been paying - including the daily charge and very low usage. I'm very conscious of my gas and electricity usage, for cost and environmental reasons, and just thought I was doing a great job at reducing usage.

The real estate agent has just approved a quote to resolve the pipe issue. They've also asked us for copies of our last gas bills so they could "work out an adjustment to cover the difference". My understanding is they are planning to work out compensation for our upstairs neighbour.

I'm concerned that the real estate agent is going to ask that I pay a multi-year adjustment based on my and my neighbour's last gas bills. Depending on how it is calculated, I don't know if this is a fair approach as:
* our last bills cover the winter period
* it is not based on any of my actual usage (we won't have any idea until the pipes are fixed)
* I have no control over my neighbour's gas usage and vice versa
* gas prices have increased over time

I intended to contact Tenants Victoria for guidance. I'm wondering…
1. Who do you think should be responsible for any adjustment?
2. How would you calculate a fair adjustment?

I do want to ensure my neighbour is treated fairly. I feel this is the landlord's responsibility to compensate my neighbour. The issue is no fault of mine or my neighbours and I expect it is the landlord's responsibility to ensure gas utilities are properly installed.

Poll Options

  • 0
    I'm responsible for the adjustment
  • 26
    My landlord is responsible for the adjustment
  • 1
    No one (neighbours problem)

Comments

  • +5

    To me, owner holds the responsibility, not you.

  • +4

    From my very limited knowledge, if they are not individually metered than the landlord cannot charge the tenant at all.

    If I was the upstairs neighbour I would be asking the landlord for all those bills back.

    • The two premises are individually metered and we pay our own gas bill. Just our gas hot water system was connected to your neighbour's meter.

      • +1

        So the neighbours gas bill is not individually metered ( as your hot water is hooked up to it) and they should be asking for money back.

        Your gas is individually metered so you continue to pay for that, but not the combined one (until that is fixed)

  • +1

    landlords pipes, landlords problem.

  • +3

    They've also asked us for copies of our last gas bills so they could "work out an adjustment to cover the difference".

    That is your own private information. You don't need to disclose it.

  • -5

    Firstly this needs a TLDR.
    But from reading the first sentence pay your fair share and move on!

    • +1

      Appreciate the feedback.

      I did try to be succinct, but it seems to be an odd scenario that all the stakeholders had never encountered before.

      I am willing to pay my fair share. My second question was "How would you calculate a fair adjustment?" With no way to find out what our gas water usage was over the last 10 years, what could be considered fair and accurate.

  • Have you been paying for each others hot water gas usage or has the neighbour been paying for both?

    Do you or the neighbour have other appliances that use gas, cooktop, heater, etc?

    • Neighbour has been billed and paying for their supply charge, our gas hot water usage, their gas hot water usage and their other gas appliance usage.

      We've been billed and paying for our supply charge and our other gas appliance usage.

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