• expired

nbn 250/25 $93.90/Month (Ongoing Discount, No Lock-in Contract, FTTP and HFC Only) @ Zoom Broadband

254
XMAS22

Looking for a great deal on a 250Mbps internet plan? Zoom Broadband offers 250Mbps to Ozbargain viewers at a great price of only $93.90 per month.

The pricing will not expire and does not increase after 6 months.

A bit about Zoom Broadband.

We are an Australian based RSP with POP's in NSW & VIC (Newly released VIC + POP mean faster speeds and lower latency for the southern states as an alternative to our previous routing via NSW.

Our network utilises IPoE / DHCP / Dynamic IP now as oposed to PPPoE, so please ensure your modem can support IPoE / DHCP / Dynamic IP configuration.

We're using GSL as our primary upstream network provider as well as peering with IAA and MegaIX for reduced latency to common content delivery networks such as Amazon, Netflix ETC.

We're not here to be loved by everyone, we provide a great value internet service for a fair price.

Any questions, feel free to reach out to me in a DM, or post below.

Shane. Zoom BB

Related Stores

Zoom Broadband
Zoom Broadband

closed Comments

  • do you service Opticomm

    • @Marcx33 unfortunately not yet

    • How does one know if they're Opticomm or whatever the alternatives are?

      • @buckethat we cant service Opticomm at the moment unfortunately, and we do not use Vocus as our upstream carrier, we use FSG.

      • Most fixed line connections use the nbn. Check this. If you don't have nbn it will say;

        OptiComm delivers a fibre network to this area

        • +1

          Ahh I see.. thanks, TIL that Opticomm is an entirely different network.

  • +23
    • +6

      Thanks for the heads up.

    • +4

      Wow… that thread got spicy. Thanks for the heads up.

  • Clicked on the link and got a JavaScript popup saying “err”.

    • -2

      @ALBastru what browser are you accessing from?

      • The one I used on your last promo. The older displaying bug it still present.

    • same - latest Firefox

      • -2

        Any ad-blockers in place?

        • +5

          Of course people have ad block.

        • +3

          of course

          • -2

            @Skullytor: Must be the ad blocker then, will see if we can fix the issue.

            • @[Deactivated]: all good - we can just turn it off

              The 250/25 seems like a good deal. but would be a waste on me.

              The 50/20 - im getting a better deal elsewhere

              • @Skullytor: We do have a 50/20 deal but NBN are about to raise pricing on 50/20 to match the 100/20 wholesale price, effectively knocking 100/20 out and leaving only 50/20 then 100/40 which is why we're holding off on 50/20 promo's at the moment.

  • Hi your website shows you use PPPoE so modems have to be configured that way.
    Also do you help with fttc to fttp upgrade path? I have had an email from nbn months ago that my house is eligible.

    • @wetwork thanks for the heads up, i'll ask our dev to change this ASAP. Yes, we can help with this. It's a bit of a tricky process but we can get it done.

      • Zoom isn't mentioned as a Participating ISP. Why?

        • You've said this in past on previous forums of ours but we have upgraded quiet a few services to FTTP…

          • +1

            @[Deactivated]: Yeah I mentioned it on your previous deals. Surely it doesn't take nbn a month to put Zoom on their participating ISP page. Have you done anything about it?

            • -6

              @Twix: We're not too worried, havent even requested it to be honest.

            • +2

              @Twix: They aren't listed on the NBN site because they aren't a registered NBN provider they resell Field Solutions group who are listed on that site.

  • cgnat?

    • Yes, can add a static IP for $5 per month.

      • +2

        No option to opt out CGNAT without static IP? That's a deal breaker.

        • +1

          Would love to but its a margin thing, CGNAT is basically a static IP that changes, on IPoE with our current network setup we need to assign a /30 for every static IP.

        • -1

          Aussiebroadband got me out of that shit with a 2 min phone call thank god

          • +1

            @Meowcat: If you paid us aussiebroadband prices we could give you 100 free static IP's of your own :)

          • +1

            @Meowcat: On the static IP thing most ISPs residential ones anyway charge extra for that reason in that it costs extra to provide a static IP.
            You need to go for a business plan to get a free one for the most part.

  • What are your typical evening speeds?

    • @BlinkyBill will depend on the plan, but it's all listed on our website.

  • +1

    https://www.ozbargain.com.au/node/739835?page=5#comment-1314…

    Doesn't appear to be a favourite provider here

    • -1

      Of course we cannot please everyone but it is up to the customer to try and work with us if they have an issue we cant do much if they wont work with us :(

      • Of course we cannot please everyone but it is up to the customer to try and work with us

        Gotta say this doesn't sound promising

        • Sorry to hear!

  • Any deals on 100/20?
    You said there's one on Cyber Monday but I don't think there was one.

    • We were looking at ways we could work a deal on 100/20 but havent been able to do anything yet, there is very slim margins on the 100 plans.

      • Thank you for the reply. I'll keep an eye for your next deal

        • No problems.

  • FSG L2 or L3?

    • Layer 2 network

      • this would be a pretty good deal if you are using Lee's ip transit, can we have your ASN to have a look at the peering?

        • +1

          AS150398 - Considering adding in Lee's IP early next year, along with some Telstra.

  • Will Zoom Broadband offer mobile sim bundle deals? One of the reasons we are with Mate is because a $20 unlimited mobile sim gets us $10 off our internet.

    basically for $79 a month we get 50/20 nbn plus unlimited talk/text mobile with databank

    And we got two sims and two houses with nbn

    • At the moment we dont have mobile, we need to reach around 10k customers before we can look for a MVNO deal with an aggregator, it is 100% on the cards however.

    • Telstra and Optus want $50000 per month to resell their networks no way these guys will ever afford that type of money, this is why I said you need millions of dollars up front to do this properly.
      Most of the Telcos in this country are either owned or heavily funded by banks or large investment firms so they can easily get volume. This is why its a waste of time even trying to compete in the residential market.

    • Just to confirm is that $79 for two 50/20 services plus mobile? Or $79 per connection?
      As that is about standard for 50/20 but not a bad deal getting the mobiles bundled for that.

      • The internet is $69pm for 50/20
        Telephone is $20pm minus $10
        Total for 1x NBN plus 1x phone is $79

        As we have two NBN connections (we own two owner occupied houses) we get 2x $10 credits each month due to the mobile phone sims.

        • That's a pretty good deal. Though I am pretty sure Mate sell Optus Sims through Vocus so they must be doing some decent volume to be able to get such a deal together. Its all about volume in this game.

          • @[Deactivated]: Telstra 4G network (not the full one of course, I have dual sim, my other sim is proper telstra 5G)
            I use the MATE sim as a work one - for $10 per month its worth being able to switch it off when I dont want them to bother me.
            Plus I get to data bank 100% of it each months and hammer it when on holidays where they charge wifi or have poop wifi.

            • @Skullytor: Oh right, yeah Telstra wholesale do some good deals if you spend enough with them.

              • @[Deactivated]: Mate should be able to do 5G Sims as well now.

                • @[Deactivated]: mines just showing 4G in the same area as my telstra shows 5G

                  • @Skullytor: Ahh, they might have not signed up to resell 5G yet and I think you'd need a new Sim from mate for that anyway.

  • How can you offer me more than 100mbps on FTTC?

    I tried my address in this website and could see that you are able to offer me 500mbps

    Tried the same with Vodafone, Telstra and they aren’t offering anything higher than 100mbps.
    What’s the catch??

    • +1

      No ISP can offer more than 100Mbps on nbn FTTC. To get 250Mbps-1000Mbps you swap from FTTC to FTTP. There is a good chance you can get FTTP now. More locations will be ready in 2023.

      Change from FTTN or FTTC to FTTP by Upgrading to a Faster Speed Plan (Select Locations) @ nbn co via Participating ISPs

    • +2

      If they are showing 500Mbps on FTTC then they have broken API's not really a surprise as their website is broken in every browser I look at it in brings up that Javascript message. The JS thing appears to be fixed now but other people have reported API issues.

      • +1

        Thanks @Twix and @Chaddy
        As per NBN, they have no plans to upgrade my suburb at least till the end of 2023. I’m hoping a new technology might be available before NBN completes their slowest rollout.

        I’ll stay from this ISP for the time being until they fix their website issues.

        • If you have an ABN I can check to see if some other Fibre services or fixed wireless is available.
          Or Swoop also do residential fixed Wireless plans they just don't have symmetrical speeds so uploads will be slower.
          Where as the stuff I sell is business grade.

  • You can get NBN Enterprise Fibre as a small business user as well so that is another option.
    That is around the $400 a month starting price though but if you really want or need decent connectivity its the way to go.

    • Hey Chad, why not make your own post up and comment yourself to people there? just a quick thought mate. You seem to have a hell of a lot of experience in business, networks, infrastructure, journalism. Surely you have better things to do with your time than post on another ISP's forum?

  • +1

    Beware. Terrible ping and latency!

    • If you're in perth or QLD I would agree, we do not have a perth / QLD POP.

      All NSW / QLD / ACT / NT traffic comes back to NSW

      All SA, WA, TAS, VIC traffic comes back to VIC

  • +2

    Out of stock? seriously why even bother posting if you always close early way before the expiry is due

    Start: 22 December 2022
    Expiry: 06 January 2023

    • We had enough signups for what we wanted to take on in a short period of time, pretty simple. We processed the orders and now promo is open again.

      • Just a strange way to go about it, perhaps for next time announce a customer limit for next promo so people know ahead of time on opening post

  • +2

    I'm surprised you are still in business. I've been watching the thread on Whirlpool and previous deal on OzB.

    • Cool :) Yes we are, we offer a service, we're a business, investments have been made and we will work like any other business does to grow.

  • +4

    @zoombroadband asked this on your previous post, aswell as messaged you directly but you seem to forget to respond, so i'll ask it again

    Do you or the zoom broadband business have any association, collaboration, or involvement with a Jake Berry?
    A simple "yes" or "no" will suffice

    • -5

      We are choosing not to respond and play your games. Thanks, Ethan.

      • +4

        This isn't a game, it's a simple yes or no question. Why do you refuse to be transparent with your potential customers?

        • -3

          Because you're not a potential customer.

          • @[Deactivated]: but other people are. And you refuse to be transparent with them

            • -6

              @whitepuma: If they are worried about things they're reading then we dont need them as customers. It's not the type of customer we want, that type of customer isnt worth the $1-2 a month we make from them.

              • +4

                @[Deactivated]: worried about things their reading? they (myself included) are doing research before making a decision. Its a standard step in any consumers decision making process. Don't you wan't your customers to be well informed about what they are getting before they hand over their money?

                The fact that all the red flags that your business (and it's former associations) are raising, and that all of those red flags could be turned down by answering this simple yes or no question, yet you refuse to answer it publicly shows where you stand with transparency to customers/consumers.

                • -3

                  @whitepuma: We offer an internet service, you plug your modem in and you get connected. If you dont like it you switch to another provider because there are no contracts, it's pretty straight forward.

                  There are only a handful of people (yourself included) across these forums that are the troublemakers. The 600 odd customers we've connected in the past 2-3 weeks are a testament to how invalid your comment is.

                  • +3

                    @[Deactivated]: How is asking your association with a person from a formerly shutdown business being a troublemaker?
                    if anything, if you have nothing to hide this will get rid of the troublemakers…..unless you have some sort off ill intent.

                    • -2

                      @whitepuma: Because the question has been answered in many places and we're not interested in entertaining you.

                      Theres no ill intent. It's pretty simple. We're not selling houses or cars. We're selling a subscribtion to an internet service… Where are you going with this thread?

                      • +3

                        @[Deactivated]: Has the question been answered by an associate of zoombroadband? just trying to verify these findings? do you happen to have a reference of where it was previously answered?

                        i'm just amazed that you would prefer to give 5 seperate responses on this page, all taking your valuable time to respond to so that you can dance around the question. When you could have answered the question as a whole with a 2 or 3 digit response and put all of this aside.

                        It's not a good look for zoom

                        • -1

                          @whitepuma: Then dont sign up? And to any other customers reading this, if you dont like the look of Zoom, dont sign up to us, it's simple.

                          If you want a decent priced internet connection, with a good network and good upstreams, you know where the signup page is.

                          • +3

                            @[Deactivated]:

                            If you want a decent priced internet connection, with a good network and good upstreams, you know where the signup page is.

                            Well that's debatable, Jake Berry's previous businesses boasted the same thing, until they cancelled peoples services without being reachable, resulting in many customers not getting refunded…..Paying money for a service, to then be disconnected AND not refunded hardly sounds like "decent priced internet connection, with a good network and good upstream"

                            You see? this is why it's important to be transparent with your customers, instead of focusing purely on the marketing spill

                            • -1

                              @whitepuma: Once again, more misinformation.

                              Vocus cancelled Epic Broadbands services when they had a 60 day account and vocus decided that was no longer what they wanted to honour and moved the goalposts with a days notice disconnecting all services and demanding payments as they found out Jake was a consultant with Epic Broadband and Vocus didnt like that because Jake previously had a business that closed down, which took Infinity with it, Vocus demanded full payment for rackspace in Equinix as well as NNI contracts up-front when the business folded and that created the credit problem. Basically Vocus being the corporation they are wanted EVERYTHING up front without delivering the product, thats how corporate business works when things go wrong, highly unfair contract terms that only favour the issuer of the contract.

                              When it comes to EPIC 90% CUSTOMERS WERE REFUNDED BY THE MERCHANT FACILITY, the rest didnt take the time to lodge a chargeback with their bank…

                              Seriously, you're as bad as some others on this forum i wont name so this post with the real facts does not get deleted… If you're going to go around slandering and defaming business's, speak to the previous business's and get the facts from both sides, not just crap you have read on the internet…

                              Shane.

                              • +3

                                @[Deactivated]:

                                Vocus cancelled Epic Broadbands services when they had a 60 day account and vocus decided that was no longer what they wanted to honour and moved the goalposts with a days notice disconnecting all services and demanding payments as they found out Jake was a consultant with Epic Broadband and Vocus didnt like that because Jake previously had a business that closed down, which took Infinity with it, Vocus demanded full payment for rackspace in Equinix as well as NNI contracts up-front when the business folded and that created the credit problem. Basically Vocus being the corporation they are wanted EVERYTHING up front without delivering the product, thats how corporate business works when things go wrong, highly unfair contract terms that only favour the issuer of the contract.

                                Very different story to what Vocus said

                                When it comes to EPIC 90$ CUSTOMERS WERE REFUNDED BY THE MERCHANT FACILITY, the rest didnt take the time to lodge a chargeback with their bank…
                                THAT DOESN'T MEAN EPIC BROADBAND REFUNDED THEM! If the customer has to reach out to the bank to reverse the charges, then that's not EPIC refunding them! If a customer didn't reach out to the bank to get the money bank then the responsibility is STILL on epic to refund their customers. So in summary, EPIC DIDN'T refund their customers…..even the customers that got their money back didn't technically get a refund from EPIC.

                                Seriously, you're as bad as Chad Kelly… If you're going to go around slandering and defaming business's, speak to the previous business's and get the facts from both sides, not just crap you have read on the internet…
                                Defaming a busin.

                                Mate the only person doing the defaming is yourself, instead of answering a simple yes or no, you would prefer to do this big spill about how epic was in the right and how you believe it's on the customers for not doing a chargeback in time. You're defaming your own business. I'm not slandering, i'm asking questions and stating facts, there is a big difference. If you want to challenge me on that i'm happy for you to try and take me to court on defamation, i got all my facts in order, and have proof about my claims (such as epic not refunding all of it's customers)

                                • @whitepuma: We dont want to take anyone to court

                                  We just want people like you to stop spreading nonsense..

                                  And of course, Vocus will say what is right for them. They have the power and the ability to say whatever they want they're a 4.5 billion dollar company with multiple general counsels and an entire PR team to spread crap.

                                  • +2

                                    @[Deactivated]:

                                    We dont want to take anyone to court

                                    I know you don't, because you have quickly realised i know what i'm talking about and that the truth i'm speaking can't be put across as slander.

                                    I'm not spreading nonsense, i'm spreading the truth. If a customer has to go to their bank to reverse the charges then that's not the business refunding you, that's the bank reversing the charges (although similar outcome for the customer, Reversal and refund are different things). For the remainder of customers that didn't get their funds REVERSED, Epic was still required to provide a refund to them (which they didnt), well atleast that's what the ACCC believes. Not nonsense, just facts. Something that remains unanswered though is what happened to those remaining funds that didn't get refunded to their customers?

                                    Just want to say btw, this is gold. You're responses as a business (or associate of the business) is hilarious, and i know you THINK people are reading what your saying thinking you have a point, but the more and more you talk without actually answering the question pushes people away from your business more and more.

                                    • @whitepuma: Look this is obiously entertainment for you, and you want to have the last say so ill make this my last response.

                                      What else do you think happened to the funds, Richard took a holiday in the bahamas?? The money went back to the customers via the chargeback from the bank, and if you look at stripe, theres a $25.00 fee to the business when a customer requests a chargeback. So anything that went under became a debt to Epic.

                                      Epic had no money to provide refunds thats why it told customers to get chargebacks so that way they could physically get their money back under visa/mastercard/amex protection, then it was a dispute between the payment gateway for the balance owed by the business to the gateway (stripe)

                                      Again showing how little you really know about how anything works in this arena.

                                      If people didnt want to buy from us they wouldnt. But in the last hour alone since we have been having this debate, we have had 6 people signup since the promo is re-enabled, and 2 people DM'ing me here asking for deals.

                                      Look at the end of the day i get what your saying and where your coming from, if i was simply a customer and i didnt take the time to do my research if i actually cared about all of this, i too would be under a similar impression. The fact remains however there are always 2 sides to a story, and you are only preaching one side. Were you an epic customer that didnt do a chargeback within the visa/mastercard/amex chargeback timeframes and thats what has hurt you as thats the only thing i can put this down to.

                                      I'm just writing open and honestly here to give some real transparency and 2 sides to this argument, because your side is very biased and not factual. My side is factual

                                      • +2

                                        @[Deactivated]: Sooo in summary, with Epic's failure, some customers were left out of luck and lost money. Just because epic told them to do chargeback (which in my opinion customers were notified about this too late) that doesn't mean EPIC waives the responsibility to refund it's customers, EPIC still failed big time in not directly giving the refund. The $25 fee means nothing, all it shows is that Epic failed even further.

                                        2 things you are right about is that theres 2 sides to an arguement and that you still have people signing up.

                                        You're right, there are 2 sides to this, that's why i started this off initially to ask about the association with Jake berry, i wanted to get a clearer picture beyond the story you're trying to tell. Don't come here saying you are writing to be open and honest for transparency when you havent even answered the original question and have been dancing around it for the past hour or so.

                                        And regarding you still having people sign up, i have no doubt that would happen, but i would place my money on those people not digging beyond the surface layer of research.

                                        @sheeptel, only a bachelors so far, would love to work my way up to honours

                                        • @whitepuma: Makes perfect sense now.

                                          • @sheeptel: does it? i'm still confused AF

                                            • @whitepuma: Because your talking about things you know absolutely nothing about. It's natrual to be confused. Shane.

                                              • +1

                                                @[Deactivated]: And how do you find out about things you don't know about?

                                                You ask questions, Here, i'll give an example:
                                                Do you or the zoom broadband business have any association, collaboration, or involvement with a Jake Berry?
                                                A simple "yes" or "no" will suffice

                                                • @whitepuma: No.

                                                  Go spend some time with your family mate, plenty of time in 2023 we can have debates over online forums together.

                                                  Shane.

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