WRAPP: The Mens Shop $20 code??? [Expired]

Stellarg on 10/08/2012 - 10:32

Deal removed?

Related Store: The Mens Shop

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Comments

jabba100 on 10/08/2012 - 10:33 ¶

Deal Unpublished by Moderator

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Reason: Requested by TheMenShop
ajdj10 on 10/08/2012 - 10:33 ¶

I've got a voucher sitting there but can't open it! Damn!
blablabla23 on 10/08/2012 - 10:35 ¶

and i think they increased the price for some items, eg. the Calvin Klein underwear and shirts.
- +1 vote
  
  TheMensShop on 10/08/2012 - 11:02 ¶
  
  Hi Blablabla23,
  
  We did not increase the price of any products. A lot of our products are no longer in stock due to the overwhelming response of this offer. You are most welcome to use your voucher on any other products in store.
  
  Cheers.
  - blablabla23 on 10/08/2012 - 23:58 ¶
    
    unless my memory is leaking like a bad pipe, i recall someone posting about $29.95 (or was it $19.95?) CK singlets in the original post before it was pulled. But i'll give the mens shop the benefit of the doubt since I just woke up then.
    - +1 vote
      
      xtine on 11/08/2012 - 00:32 ¶
      
      RRP for the singlet was 29.95 but it was on sale for 19.95 :)
    - blablabla23 on 11/08/2012 - 01:05 ¶
      
      ahh my bad. Turns out i was looking at the 2-pack price ($34.95), thinking it was only for 1 ($19.95).
      
      /sheepish grin/
Stellarg on 10/08/2012 - 10:35 ¶

What would happen to our existing orders?
Hope its not SAME trap like Ferrero :(
- +5 votes
  
  TheMensShop on 10/08/2012 - 11:06 ¶
  
  We are most definitely honouring the existing orders. Due to the overwhelming response to this offer, we unfortunately no longer have any available stock in our lower priced products. We apologise for this!
  - +1 vote
    
    gooddealmate on 10/08/2012 - 11:08 ¶
    
    Well that Sir, is most commendable…. you now have a happy customer for life!
Smulder on 10/08/2012 - 10:37 ¶

The socks have been removed altogether from the store… damage control clearly.

The offer is still available on the front page of their website though.
- Stellarg on 10/08/2012 - 10:39 ¶
  
  so presume, nothing under 20$ now?
- +1 vote
  
  TheMensShop on 10/08/2012 - 11:13 ¶
  
  Hi Smulder,
  
  We did not increase the price of any products. A lot of our products are no longer in stock due to the overwhelming response of this offer. You are most welcome to use your voucher on any of the other products in store.
  
  Cheers.
+3 votes

gooddealmate on 10/08/2012 - 10:40 ¶

The email I received from them said 'share with your friends', so I did….. wheres the problem with that?
mickyb on 10/08/2012 - 10:42 ¶

I got my order confirmation email at 10:21, must have been taken down just after that. I wonder if the Mens Shop made any mention of existing orders when it requested the take down.
- +2 votes
  
  TheMensShop on 10/08/2012 - 11:07 ¶
  
  We are most certainly going to honour our preexisting sales! Unfortunately, due to the overwhelming success of this deal we no longer have these lower priced items left in stock. We apologise for this inconvenience.
scotty on 10/08/2012 - 10:44 ¶

We have been notified by TheMensShop that it was not meant to be publicised. They've had a few deals removed previously as well, as those are exclusive offers they have negotiated with other parties.
- Stellarg on 10/08/2012 - 10:47 ¶
  
  Not sure, What would happen to our existing orders?
- Smulder on 10/08/2012 - 10:51 ¶
  
  Not meant to be publicised? It is on the front page of their own website!!
  
  Bit of a shame really, they are such a good store to buy from, and they often embrace Ozbargain when they do have a sale to be promoted… their Rep is usually most friendly :)
  - scotty on 10/08/2012 - 10:57 ¶
    
    Indeed. That's the information I got from their Rep, that it wasn't meant to be out. Maybe their webdev made a blunder and their sales can't get it off their website? I've notified the rep about this thread. We'll see.
  - Stellarg on 10/08/2012 - 10:57 Comment score below threshold (-7).
montorola on 10/08/2012 - 10:44 ¶

Lol they've jacked up the prices to nearly everything
- blablabla23 on 10/08/2012 - 10:51 ¶
  
  Lol they've jacked up the prices to nearly everything
  
  déjà vu
  - +2 votes
    
    TheMensShop on 10/08/2012 - 10:57 ¶
    
    Hi everyone, we have not increased the prices on any products. Unfortunately we do not have any product under $29.95 left in stock due to the overwhelming response to this promotion.
    
    Cheers.
    - Stellarg on 10/08/2012 - 10:58 ¶
      
      …
    - Holysmoke on 10/08/2012 - 11:29 ¶
      
      I don't believe this.
      
      Alot of the items have clearly been removed off this site - and the category is now empty: "No products were found for this category" (see example http://www.themensshop.com.au/The-Academy-Brand-Mix-and-Matc...). If the items sold out this morning then it would remain on the page and show as being sold out like many of the other products.
    - TheMensShop on 10/08/2012 - 11:54 ¶
      
      Holysmoke,
      
      Due to the overwhelming traffic on the site, our system is experiencing technical issues. Please bear with us during this time.
    - Holysmoke on 10/08/2012 - 22:31 ¶
      
      So which is it - stock sold out or technical issues??
+2 votes

mick123 on 10/08/2012 - 10:47 ¶

to be honest, this shop should know better, as they post their deals here often and have a good rep.
They seem like a very honest company so think its just that they didnt do it the best way.
- TheMensShop on 10/08/2012 - 10:58 ¶
  
  Hi Mick,
  
  Thank you for your kind words about our company. Unfortunately, due to the overwhelming success of this deal we no longer have any of the lower priced items left in stock.
  
  We apologise for this inconvenience.
montorola on 10/08/2012 - 10:49 ¶

They are a good company with good service and all, but things like this just tarnish their reputation a bit. If they release a code/special offer, they should know the repercussions of that, even if that means it gets OzBargained.
- +4 votes
  
  TheMensShop on 10/08/2012 - 10:59 ¶
  
  Hi Montorola,
  
  We apologise for this - unfortunately, due to the success of this offer we no longer have any of the lower priced stock available to purchase.
  
  Of course the WRAPP offer is still free to use on all other products available online.
  
  Cheers.
  - skayper on 10/08/2012 - 11:13 ¶
    
    Thanks TMS, a scarve which was originally $59.95 but comes down to $9.95 is a GREAT deal still!! Thanks! :)
-2 votes

Stellarg on 10/08/2012 - 11:01 ¶

@ TheMensShop : What would happen to our existing orders? Hope its not poor cheap show as Ferrero ?
- kvnlol on 10/08/2012 - 11:08 ¶
  
  It's just a pair of free socks, why do you seem to be so worked up about it if you don't get it?
- +1 vote
  
  skayper on 10/08/2012 - 11:08 ¶
  
  Hi everyone, we have not increased the prices on any products. Unfortunately we do not have any product under $29.95 left in stock due to the overwhelming response to this promotion.
  
  From that statement and from their relatively good reputation here in Ozbargain I'm pretty much sure they will honour it. Thanks TMS
  - TheMensShop on 10/08/2012 - 11:23 ¶
    
    Hi Skayper,
    
    We most certainly will honour any existing orders!
    
    Thanks for being a great customer.
- +2 votes
  
  TheMensShop on 10/08/2012 - 11:12 ¶
  
  Hi Stellarg,
  
  I have written you a few responses (see above). We will of course be honouring the existing orders! Unfortunately, we did not forsee this deal to be as successful as it has ended up being, and thus did not have enough of the lower priced stock.
  
  We apologise for this inconvenience to be, but please rest assured that your order will be honoured!
  - Stellarg on 10/08/2012 - 11:16 ¶
    
    thank you Sir, that's much appreciated !
    any idea how long it will take to ship the items? and though AU Post or?
+11 votes

Smulder on 10/08/2012 - 11:07 ¶

@ TheMensShop - I am happy to have my order cancelled if it is going to cause undue hardship on your business.

Would hate to see a quality online business go under for the sake of some free socks :)
- +10 votes
  
  TheMensShop on 10/08/2012 - 11:12 ¶
  
  Smulder, thank you for your kind message. We most certainly will honour your transaction, but appreciate your dedication to our online store.
  
  Thank you again!
  - +1 vote
    
    cave on 10/08/2012 - 11:18 ¶
    
    That is some great commitment and efforts! Thanks again you've done it again!!
    - TheMensShop on 10/08/2012 - 11:22 ¶
      
      Thank you Cave!
+3 votes

montorola on 10/08/2012 - 11:20 ¶

Ferrero should learn from these guys how to do business and excel in customer service.
- TheMensShop on 14/08/2012 - 16:30 ¶
  
  Thank you Montorola, that is great feedback to receive from our customers.
+1 vote

ajdj10 on 10/08/2012 - 11:20 ¶

Is there anyway for me to get the code for the $20 voucher that I'm having trouble opening when clicking "use online" on the Wrapp site?
Looking to buy a few shirts off you.
Cool if there isn't a way and you've closed it down.
- +1 vote
  
  TheMensShop on 10/08/2012 - 11:21 ¶
  
  Hi ajdj10,
  
  Email us at customer.service@themensshop.com.au and I will help you out!
  - ajdj10 on 10/08/2012 - 11:31 ¶
    
    Cheers mate!
  - Holysmoke on 10/08/2012 - 11:31 ¶
    
    I am having the same problem. I have emailed customer service but no response as yet.
  - blibster on 10/08/2012 - 12:14 ¶
    
    Me too - emailed customer service saying I couldn't activate the wrapp voucher, but stony silence so far.
    Guess there are a few tech problems at the moment?
  - ajdj10 on 11/08/2012 - 01:01 ¶
    
    Damn didn't get a response from the email :(
    - -1 vote
      
      TheMensShop on 14/08/2012 - 16:34 ¶
      
      Hi all,
      
      Sorry for the delay in getting back to you. Due to the overwhelming popularity of the WRAPP gift cards, they made like Tom and cruised. These vouchers were strictly limited, and ran out far ahead of schedule.
      
      Keep an eye out for other fantastic deals we will offer in future!
      
      Cheers.
voteoften on 10/08/2012 - 14:50 ¶

Hey rep, I download the app from facebook. Where do I find my voucher?
- TheMensShop on 14/08/2012 - 16:34 ¶
  
  Hi all,
  
  Sorry for the delay in getting back to you. Due to the overwhelming popularity of the WRAPP gift cards, they made like Tom and cruised. These vouchers were strictly limited, and ran out far ahead of schedule.
  
  Keep an eye out for other fantastic deals we will offer in future!
  
  Cheers.
cave on 10/08/2012 - 15:18 ¶

It's expired btw… Ozbargained… Eventhough it has been moved to Forum!
psionix on 10/08/2012 - 16:15 ¶

That's what you get with a free $20 voucher and $19 socks.

Kudos to the TMS rep, he knows not to unleash the fury of the tightarse horde by cancelling orders.

For the record, If I was running a promo such as this, I wouldn't zero the inventories, but I'd definitely lower the book stock (in the sub 20 price bracket) before the promo period started, just to drive the sales to the higher-yield items, but that's just me.
+1 vote

engineeringprof on 10/08/2012 - 18:43 ¶

I'd also second the voluntary dropping of orders, if the Mens Shop is in financial risk because of this. But understandably, if this is not the case as the TMS rep has indicated, then +1 for service and being true to word. As a long term Mens Shop customer I have refused to buy shirts from anywhere else once I first received their trademark black box in the mail. Keep up the great work TMS, the best online store around!
- TheMensShop on 14/08/2012 - 16:35 ¶
  
  Thanks for the great feedback engineeringprof! We do take pride in our appearance, as I am sure all of you Mens Shop customers do.
chadiwrx on 13/08/2012 - 11:33 ¶

Wow that was quick I just received my socks.
- +1 vote
  
  TheMensShop on 14/08/2012 - 16:35 ¶
  
  Fast, free shipping!
  
  Cheers Chadiwrx.
mickyb on 13/08/2012 - 14:15 ¶

I just received my socks today. I also ordered the two Van Heusen shirts for $60 on Saturday, couldn't help but be impressed with the pleasant way TMS honoured the existing orders on the $20 deal.
- TheMensShop on 14/08/2012 - 16:35 ¶
  
  Cheers for the great feedback mickyb!
Stellarg on 13/08/2012 - 14:50 ¶

@ TheMensShop : Please have a look at customer.service@themensshop.com.au, waiting for your email response.
warwick108 on 13/08/2012 - 16:02 ¶

got my free socks today.. that was quick.. very happy customer.. will definitely buy more =) this time ill pay =)
warwick108 on 13/08/2012 - 16:03 ¶

the item was very nicely wrapped =)
- TheMensShop on 14/08/2012 - 16:36 ¶
  
  Cheers, Warwick108. We take pride in our appearance!
saverman on 13/08/2012 - 18:57 ¶

I too received my socks today; thanks again TMS. They were indeed nicely wrapped, albeit somewhat ridiculously.

Bubble wrap for socks…?? I thought the wrapping for the 4 VH shirts for $100 was a bit over the top too. Unnecessary, but I can re-use the bubble-wrap anyway. Ta.
SSJX on 21/08/2012 - 00:43 ¶

if anyone has a spare $50 cellarmasters voucher that they got bundled with their Mens Shop order please pm me!
- chadiwrx on 21/08/2012 - 01:30 ¶
  
  Sent you mine.