Hi all
I ordered a desk from Zen Space Desks, but to put it mildly their customer service has been subpar.
Quick summary:
- Day 0: Order placed
- Day 2: email from them advising they are short on stock (ie either do not have the capacity to prevent their website selling stock they don't have or they don't want to put this restriction in place) and will advise next week whether or not they have sufficient stock to ship the orders
- Day 8: email from them advising their next shipment of stock will arrive 32 days after the order was placed
- Day 25: noted they are advertising another sale their website but there are no indicators they are low on stock or that there will be delays on the order
- Day 35: as I hadn't got an update from them I contacted them - they advised their next shipment wont arrive until Day 41 in the dock and then they still have to get it to their warehouse for processing.
Anyway have advised them if the order isn't shipped by Day 46 to cancel the order - just wondering if anyone has alternative options who are capable of counting their stock before selling it or at least providing information in regards to turn around times?
Office Works seem to have stock of height adjustable desks.