I found a sign up bonus for a relatively new crypto exchange (8 months). Hasn't been posted before.
Pretty straightforward
Note: referral only credited 12am the following day.
Fixed reward scheme: $5 each to both referrer and referee after the referee passed verification. Extra $15 each to both after referee funds minimum $100 in the first deposit.
Shared reward scheme: Referrer will earn 10% of Virgo’s revenue from the spread of each trade on the referee’s side. Referee will receive up to $20 for verification and fund deposit.
Ponzicrypto.com
Luna
For an extra $20 (in description) or $30 (in title)?
or is it 50 bucks totes
It's $10 for no deposit, another $20 after $100 deposit
Yeah this, $30 total
Is this all in AUD or USD?
Sign up doesn’t seem to work, not redirecting me after entering details. Anyone else experiencing the same?
I had same issue on my iphone se. Then switched to android tablet and it worked. The website displays like a pos so try scrolling left and right.
if we pay by payid, how long does it take to reach the virgo account?
Not instant, I just did a transfer and it's in "Processing". It does reflect the $100 balance I transferred.
Also didn't get referral for verification yet.
My Payid is not showing at all in the app. hopefully it will show by tomorrow
Some banks have a 24 hold or block crypto deposits altogether. Looking at you CBA.
@BrunoBear: CBA has often a hold to new PayIDs (not transferred to before, which defeats the purpose a bit of PayID).
But it's not the outgoing transfer that's the issue, as Virgo sees the exact amount I transferred in, they are just not processing it.
So my $100 is floating around somewhere, just not in my account.
If deposit worked, it means KYC worked, right? I got a weird error message after my ID check but it didn't ask me to redo it.
It goes to customer support team for manual verification
I had an issue with KYC as well. Then the next day they verified me manually
I personally used it quite often as i found the spread is a lot tighter than majority of exchanges i had used.
also they charge no fee for withdraw, deposit and cross wallet transfer
1 hour after payid transfer, deposit is still processing..
i believe the payee and account holder needs to be the same person. it happened to me before
In my case both payee and account holder are the exact same.
Signed up, failed auto kyc but was very promptly manually approved, deposited $100 using payid and virgo showed funds in about 2 secs. Just waiting until 12am now to get the bonus cash and we’re off to the races with more free money baby!
Keen to know any other experiences.
Seems the only way to contact is their form (linked to zendesk).
Account is verified now (manually). I transferred to PayID (via Ubank), I can see the incoming transfer at Virgo, but balance is not available and shows as "processing".
After 5 hours, no update and money still stuck for me.
No option to call anybody, so web support is the only way to go as far as I can see.
very easy 30 dollars thanks OP
Verification failed also. Let's see how long it takes them to verify over the weekend :(
Edit: Looks like it verified already. Took just a couple of minutes.
Clock has struck midnight… I've only got the $10 initial bonus so far. Don't see any $20 yet. (deposited $100 yesterday)
Got my $40 at midnight AEST on the dot (deposited $101 at 8pm today), might be worth following up with them.
Is the bonus 30$…..how you got 40$ bonus
I think someone must have used my referral code
?? man what
Used the referral, got verified, deposited $100.
No $10, no $20 and my own $100 stuck in processing.
Got my own $100 I deposited, no referral at all though (no $10 for verification nor $20 for depositing).
Same.
Deposited early wee hours this morning. PayID went through in 5 minutes.
Got 1x $10 from referral.
My own $30 from sign up and deposit still not deposited.
Got my $30 (correct amount) overnight.
KYC failed on the first selfie (camera was way off-centre and zoomed in, it quickly autoshot only half my face). However, in the app it says account verified, does that mean they manually verified my account and I can now proceed with deposit? I can no longer find a link in app or web to try KYC again?
Check your email it dhould let you know when you're verified
Yes, I got the verified email. Is verified the same as KYC completed?
Got my $100 funds processed overnight as well as $10. No sign of the $20 yet.
$20 referral just came through
Still no sign of the $20 for me
@JHoliday Were you able to withdraw without an issue? Or are you choosing to trade with the total funds on their platform?
Yeh no issue with withdrawing, funds were received instantly
I signed up, no email received and can’t login. Did that happen to anyone else? Is it due to weekend maybe…
No it’s due to their site displaying very poorly on mobile devices. Scroll around when you think your stuck and you’ll see more
Ohhhhh…tried that and it still says “Invalid username”?
From memory… Click referral link, fill in details and click whatever the button is to proceed. I then remember a scrolling banner displaying and nothing else this is when you want to scroll towards the right of the screen. Before I realised this I tried to sign in and received the same error as you. Hope this helps
Mobile site is bloody atrocious… been trying to sign up like 10 times now and it won’t process.
Have similar issues to the above comments but am still seeming to get it even on laptop/tablet.
Didn't work on my iPhone but works on a laptop, the email went to junk mail but as soon as I verfied it all went well.
Try to do it from their mobile app, it may work better.
Works like a charm.
3rd night after using referral and deposit.
No sign of $30 and ticket unanswered.
4th night still no sign of referral, support ticket also unanswered for 3 days.
Still no update from support I’m guessing?
Contacted support few days ago about the $20. Still no reply
No update.
I now have support ticket on both Australian and Canadian site.
Canadian website was by accident. I replied to an email I got from virgo, and then created new ticket via the link, but the email had Zendesk Canada link.
Thanks for contacting VirgoCX.
As this is a no-reply email, please contact us directly via Support Ticket (Submit a request – VirgoCX Support ) or email us via [email protected].
Still no reply from support after 12 days.
Received a reply today 14/8 - only 7 weeks! They verified my account manually but didn't credit $10 for KYC. Hopefully they reply quicker than last time. lol
Deposited $100 via PayID over the weekend via Ubank (none of that 24hr hold BS like CommBank does), nothing as of yet - hasn't even entered my Virgo account.
That’s weird I did mine yesterday and it went straight into my account, just waiting on the $20 bonus.
Mine was also with Ubank, and was stuck in processing.
Concern is that it doesn't seem like there's any way to get support (ticket unanswered, no other way that I see to contact them).
Damn that’s annoying, mine was through NAB.
I deposited $100 using PayId from ANZ, on Saturday, and still arent seeing anything.
Messaged support yesterday, no reply
Same… finally was able to sign up through their app now I get this :(
When I went into funds (bottom right), history (top right), I could see the amount in "fiat deposit" as processing.
Which got confirmed after +-2 days for me.
Bonus I still can't see after 4 days.
Pretty easy here depositing from Up.
My $10 bonus came in JUST before my $100 deposit got processed. So I'm guessing tomorrow morning the $20 should appear.
Yep got it at 12am on the dot.
@theguyrules Have you withdrawn the funds to your bank account or are you using those funds to trade on the platform instead?
Withdrawn ya. Withdrawal was instant basically.
After delay initially with pay id I've had a shit load of refferals come through
Interesting, my PayID deposit is 'Available' and I did the deposit seconds ago. Not sure why others are having issues with deposits reverting to 'On Hold' - I don't know if it helped but I put my full legal name as my reference when sending the deposit so maybe their system picked up on that?
I wonder if the bonus will show up 12am tonight/tomorrow morning or whether it shows up on a 'Business Day'
As soon as everything comes through I'm withdrawing, not chancing it with these random crypto exchanges just encase it's a last minute ploy to get more user $$$$
Either way I hope whoever got my referral enjoys the extra $30 - Spend it wisely.
It's good you don't have any issues.
If somebody does run into issues, don't expect quick responses from support, after more than a week now no response at all on the Australian Zendesk support portal. So you're entirely at their mercy. Doesn't look promising if you need to rely entirely on their system doing the right thing all the time..
@johnmelb Update the Zendesk ticket and threaten to go to ACCC and/or whatever governing body in Australia looks after registered crypto exchanges, that might expedite the response (Touch wood). Good luck, hope everything works out :)
$30 bonus hit my Virgo account @ 12am.
Withdrew a moment ago, already in my bank account.
10/10 - Can't fault the overall experience.
Up bank have the habit of changing middle names to the letter only or removing it which is a pain in the ass
Does anyone know if I can still receive referral bonuses if I remove my initial deposit of $100?
You can I removed my 100 as soon as it finally cleared as I got scared about the platform but it's fine I still got referrals and also got my bonus despite taking my money out
Referral still not honoured and support ticket unanswered for 14 days now.
Zendesk ticket on Canadian website was closed without addressing the issue (I unknowingly landed on Canadian site when clicking directly on a link I received via email from Virgo Australia).
is anyone else stuck in a loop of being asked to fill out missing "personal profile information" over and over again to no avail?
So there are people on ozbargain putting referrals in and not completing the steps themselves , hence virgo is not paying out referral.
Nothing of that was mentioned during sign up.
After reviewing your account, I noticed that the friend who referred you to our platform has not completed the verification process yet. As a result, the sign-up bonus is pending until their verification is successfully completed.
Thanks Mr S
Btw I finally got a reply from Canadian support.
The requests via https://virgoaustralia.zendesk.com/hc/en-us are just ignored, I even doubt anybody monitors that Zendesk.
I even can't deposit money in
Does anyone know if there is a limit on how many referrals we can do?
Absolutely hopeless. No reply from support and now the app isn't even working. I give up!
Australian support doesn't exist for this app, use the global/Canadian [email protected]
Not guaranteeing they will be useful, but they do respond unlike Australian Zendesk
? just use the webpage? fast and had no issues once ui figured out.
It's working now.
My account is still stuck on "You will be notified by email when your account is ready!". Emailed them 4 weeks ago about it and never received a reply.
Gemini.. Virgo.. What's nezt