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5G Home Internet 1TB/Month (Select Areas): $1 for The First Month ($85/Month Ongoing), Free 5G Internet Modem 2 @ Telstra

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5G Home Internet 1TB/Month (Select Areas): $1 for The First Month ($85/Month Ongoing), Free 5G Internet Modem 2 @ Telstra
Go to Deal
Cashback
Crownanchor on 12/02/2024 - 06:07 telstra.com.au (1608 clicks)
Last edited 12/02/2024 - 18:13 by 2 other users

First month $1, then $85 a month for 5G Telstra Internet. Plan is 1TB of data delivered per month.

Super-fast, super simple. 5G Home Internet

Try 5G Home Internet with a great value plan. Plus our latest 5G Internet Modem 2 included for use.
For new services. Select areas and eligible customers only. Limited number of services available per postcode. If you leave within 24 months, return your modem or pay a $400 non-return fee. Money Magazine Winner 2024. Best-value home wireless broadband plan. Best of the Best 2024.

Internet 5G Mobile Broadband Modem Mobile Broadband Plan Telstra

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closed Comments

  • Undercut 2241 on 12/02/2024 - 06:30
    +8

    However you only get 1TB of bandwidth per month…

    • Crownanchor on 12/02/2024 - 06:36
      +2

      Thanks, have added to the post. Is 1TB too little data on 5G?

      • Undercut 2241 on 12/02/2024 - 06:39
        +1

        1TB is enough for most people. Heavy bandwidth users will know if it's not enough for them.

        • Ramrunner on 12/02/2024 - 08:41
          +2

          Guarantee it's not enough with a family of 4 two of them teenagers. :)

          • sydracing on 12/02/2024 - 09:32
            +1

            @Ramrunner: totally agree, 400Gb telstra 5G broadband only for 12 days. Even my 5G speed only can reach 50mps. I'm at poor 5G coverage area. With working from home, a lot video calls and meetings, and teenagers at home. 1T is not that good option, when 5G speed up to 100-200mps

          • PukeyLuke on 12/02/2024 - 13:19
            +4

            @Ramrunner: Go to the teenagers room and change their TikTok and Youtube accounts to not play videos at HD.
            On a phone, tablet or even laptop most people are not going to notice the video quality has dropped to 480p.

        • SimAus007 on 12/02/2024 - 08:58

          1GB is probably not enough for a family of 4 nowadays. Quite easy to rip through that without being a power user.

          • Bdawg on 12/02/2024 - 09:09

            @SimAus007: TB not GB.

            • SimAus007 on 12/02/2024 - 09:10

              @Bdawg: Ooops, yes, exactly ;)
              1TB I meant to state.

            • Ramrunner on 12/02/2024 - 09:14
              +4

              @Bdawg: Updated a PC game the other day. 117Gb - That's over 10% gone in an hour.

              Son updates PS5 games - 50Gb at a time. Multiple times a month.

              Not to mention Disney+, Amazon, Foxtel Now.

              Again, we smash multiple terrabytes in a month…EASY.

              You milage will of course vary but games and streamers in the house just be aware.

              • Bdawg on 12/02/2024 - 09:15

                @Ramrunner: I don't think it would be enough for my household, I was just pointing out that it's not 1GB but 1TB.

          • landril on 12/02/2024 - 09:24
            +3

            @SimAus007: Trying to think back in the days where it was claimed 3GB is enough for anybody who said it.

            • whitcut on 12/02/2024 - 09:58
              +2

              @landril: I recall someone actually buying a 3GB Cap (hat) because of the Telstra 3 GB download cap:
              https://whirlpool.net.au/news/?id=518

            • WaywardOne on 12/02/2024 - 15:20
              +1

              @landril: Haha back in the old days it would have been. A web designed for dialup 56k modems.

              I found this interesting:
              You can google 56kbps * 1 month
              Source: Reddit thread

              18.4gb
              Ah the '90s. Nostalgia for a simpler time.

    • PainToad on 12/02/2024 - 09:26

      I'd consider 1TB as enough for a dedicated WFH connection if your main connection is too slow/unstable to reliably WFH.

      That's it. It couldn't be my only connection for all uses.

    • CJ31 on 12/02/2024 - 10:06
      +1

      Not quite. 1tb full speed + as much as you can download at 25 mbps (10 GB/hour).

  • aert on 12/02/2024 - 07:31

    Interesting, not available in North Sydney.

    • SimAus007 on 12/02/2024 - 09:00

      That just means your 5G cell is at capacity with Telstra, have a look in another month or two.
      It changes all the time, mine says it's not available either and I have a line of sight to the Telstra 5G cell which is 250 metres away, but last month it was showing as available.

  • ayoole on 12/02/2024 - 07:57
    +3

    This is actually a price increase of $1. It used to be free for the first month.

    I used this service for about 9 months last year, in Sydney’s inner west. Speeds were quite good, but there were sporadic dropouts, mostly only for a few seconds or minutes.

    If you’re a general household or small business user without access to decent NBN then this is quite a reasonable solution. But for mission critical connections it’s not perfect.

    • lolcoaster on 12/02/2024 - 08:08
      +1

      If you’re a general household or small business user without access to decent NBN then this is quite a reasonable solution. But for mission critical connections it’s not perfect.

      I've had at least one +12hr outage on HFC every year

    • kaiqil on 12/02/2024 - 08:22

      Probably you need an external antenna — which works for me to solve the exact same issue

    • BOGOF on 12/02/2024 - 08:28
      +1

      I'm on my 13th day of a NBN outage.

      • JarrodRebecchie on 12/02/2024 - 13:06

        Where are you, BOGOF?

        • BOGOF on 12/02/2024 - 13:45

          Brisbane - Kenmore/Chapel Hill

  • Wiadro on 12/02/2024 - 07:57

    Only available at one of the four addresses that I have

    • Mahogany Granger on 12/02/2024 - 08:00

      One out of four ain’t bad

      • Wiadro on 12/02/2024 - 08:07

        The one which is available is in the middle of no where though. While the other 3 are in metro Sydney

        • Associated87percent @ Telstra on 12/02/2024 - 08:12
          -1

          could be due to capacity as Telstra limit the number of users per tower

          • chrism238 on 12/02/2024 - 08:16
            -4

            @87percent: Technology limits the number of users per tower. Telstra chooses to not provision enough technology.

          • BOGOF on 12/02/2024 - 08:24

            @87percent: Yes, this is what happens. I was able to purchase the modem & plan, but my neighbours were not allowed to due to capacity being reached on the local tower. They have to use mobile 4G/5G, although a couple have bought Starlink.

  • BOGOF on 12/02/2024 - 08:19

    I'm using this now, due to NBN temporarily being unavailable (been13 days so far and no eta). I get incredibly fast download speeds, typically 650-700+Mbps, although I do get the occasional drop-out for a couple of seconds or so, nothing major.
    The modem has to be sited correctly to get the strongest 5G signal, in my case next to a window in the corner of the house. I don't find the wireless signal from the modem to be strong enough. Even though it is Wireless 6, I had to connect a couple of cheap Tenda mesh boxes to get all appliances working well. YMMV.

    • Ramrunner on 12/02/2024 - 08:44
      -3

      The router doesn't come with ethernet? For a HOME 5G plan that would be disappointing. Should really be a proper router with ethernet.

      • BOGOF on 12/02/2024 - 08:46
        +3

        It does come with ethernet, a few ports, however the distance from the placement of the modem to other appliances is impracticable for cable.

        • Ramrunner on 12/02/2024 - 08:58
          -7

          Why the hell was that downvoted?????

          It was a question????

          Jeez this place can be full of snowflakes sometimes. REALLY.

          And the reason I asked is if the house is properly wired (if you own it I guess not renting) you should be able to plug it into the wall network jack in any room and bring it to your whole house.

          • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:30

            @Ramrunner: Yeah dammed if you do or dammed if you don't with this forum sometimes.
            They complain if a provider goes bust for being too cheap but complain when a provider puts prices up after 6 months.
            As for this deal its not bad but it is Telstra retail so good luck trying to get support you'll be on the phone for hours.
            Then redirected to use their broken app.
            That said the senior engineers that I know at Telstra do a decent job.

  • hopper on 12/02/2024 - 08:42
    -1

    Don't think my pet birds will like this

  • khamzatchimaev on 12/02/2024 - 08:44
    +1

    What modem will you get?

    • WatchNerd on 12/02/2024 - 08:54

      Telstra 5G Internet Modem 2.

      If you cancel within 24 months, return your modem within 21 days or pay a $400 non-return fee.

      • khamzatchimaev on 12/02/2024 - 09:10
        +1

        Oh it is white label. Any inform on which manufacturer? Like Optus gives Nokia fastmiles

        • BOGOF on 12/02/2024 - 09:26

          Not sure, but possibly 'Vantiva'

        • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:33

          Yeah actually I think Telstra use Nokia as well.
          Or Erixon is the other brand however you spell it.

    • olderman on 12/02/2024 - 10:55
      +1

      Arcadyan Meteor 2

  • WatchNerd on 12/02/2024 - 08:50
    +2

    If you're thinking about using this for the first month then cancelling be aware Telstra are a nightmare to deal with. You will probably end up wasting hours on the phone trying to get in touch with someone.

    Also you have to return the modem as I mentioned above. So if you have to pay for shipping then it's not worth it.

    • Ramrunner on 12/02/2024 - 08:59
      +1

      That can be Telstra in general though but point taken :)

    • Crownanchor on 12/02/2024 - 09:02

      It makes some sense that a company would do this. Was just looking to test the service a few months, need to pay a NBN development charge of $300 for FTTP and a new modem/router. So this Telstra deal looks good. Also Optus reception has some difficulty, but Telstra is fine.

      • Ramrunner on 13/02/2024 - 18:42
        +1

        I think I misunderstand your comment can you elaborate?

        You have the option of going FttP for $300 and you're not going that way?

        If that was me I'd be like "take my money".

        Fibre is still the holy grail of all connection methods. I would LOVE to have it at my house. Jealous!

        • PainToad on 14/02/2024 - 09:47
          +2

          Crazy isn't how some people with insanely cheap access to fibre don't take it up.

      • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:36

        You shouldn't need to pay a new development charge just for an FTTP upgrade.
        It should cost nothing.
        Private message me your address and i'll check this out in our system.

    • BOGOF on 12/02/2024 - 09:03
      +3

      I went to my local Telstra shop and signed up there, and took away the modem with me. The assistant did say if I cancelled, I can go back to the shop to do it and bring the modem with me.
      In my experience, so far, the Home 5G is superior to NBN, so will probably stick with it for the time being

      • Crownanchor on 12/02/2024 - 09:23

        Which NBN tech do you have?

        • BOGOF on 12/02/2024 - 09:28

          HFC

          • Crownanchor on 12/02/2024 - 10:07

            @BOGOF: 5G is definitely better

            • PainToad on 12/02/2024 - 10:15
              +1

              @Crownanchor: Not true at all.

              If you happen to live in an area with decent HFC wires and not too much contention with your neighbours, HFC will hit 1gbs and a lower ping.

              It's luck of the draw.

      • Ramrunner on 12/02/2024 - 10:28

        Yeah let's try to be more specific here.

        IF YOU"RE IN A GREAT FANTASTIC SIGNAL 5G AREA

        Superior to FttN NBN - yep most likely
        Superior to FW NBN - yep most likely BUT they ARE doing MAJOR speed upgrades this year (likely 5G) which can go up to 400Mbps - so may not be true all year
        Superior to FttC/FttB NBN - yep most likely
        Superior to FttP - Hell no brother - don't dream of using the word superior in that sense. FttP is capped at 1000Mbps FOR NOW but can go MUCH higher. You won't get near that with your 5G.

        So to say 5G is superior to NBN may be true in your particular case (HFC technology and as pointed out further up not a very good area for it), but to say it's superior to NBN is not quite right.

        • PainToad on 12/02/2024 - 10:35

          Superior to FttN NBN - yep most likely
          Superior to FttC/FttB NBN - yep most likely

          Depending on the copper (and distance form the node for FTTN), these may still be superior if ping and consistent speed (less suspectable to peak congestion) is a priority over speed in general.

          ie. if I'd rather FTTC with consistent 100/40, than 5G with speeds that drop massively in peak times and high pings.

        • BOGOF on 12/02/2024 - 10:50
          +2

          I did say "in my experience".

          Personally speaking I am getting superior download speeds on 5G than what I was getting on NBN (HFC).
          My main problem is not speeds or latency, but the reliability of NBN uptime. In my area I get at least one major outage per year, my current outage is 13 days so far. Plus many planned & unplanned outages for several hours.

        • payless69 on 12/02/2024 - 13:30

          That was all true until what JV gets negged out speaking nothing but the TRUTH.

          Some stupid idiot in Canberra failed to plan for peoples desire.

        • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:41

          Hmm, in some regional areas FTTN is better then 5G as some regional areas are congested as buggery.
          Hopefully from June when Telstra kills off 3G this will improve dramatically.
          I'm in Colac in South west Vic and 4G is still quicker then our 5G services on Telstra and non existent on Optus.

    • MBix on 12/02/2024 - 09:33
      +4

      On the flip side, I’ve done this twice with Telstra (one business, one residential) and both times sending back was a breeze. Live chat cancelled and sent out a label to my email within minutes to send back

      Definitely understand dealing with Telstra isn’t always this easy though!

    • olderman on 12/02/2024 - 11:14
      +1

      It’s a standard process, so there shouldn’t be any YMMV. This is what happened when I had to cancel 5G and return device back:

      “We've received your request to cancel your 5G Home broadband service or replace your 5G Home modem. Please send your device to us by visiting your local post office. Simply request that you wish to return your device using the eParcel service and quote your return code …”. Postage is paid by Telstra.
      I spent more time going to a post office and waiting in line than all communication with Telstra combined.

  • Mahogany Granger on 12/02/2024 - 09:28

    1) Can I still use my existing telstra landline if I get this 5g modem?

    2) Can I plug the 5g modem into any wall socket in my house?

    • mandelbrot on 12/02/2024 - 09:35
      -1

      Yes and yes

    • PainToad on 12/02/2024 - 09:40
      +1

      1) Can I still use my existing telstra landline if I get this 5g modem?

      Landlines don't exist any more. You're probably using a VOIP connection and a ATA in your modem to make it look like a "landline" phone. Technically VOIP should be able to run over any internet connection, but considering the FAQ says "Your plan does not include a phone line. You will not be able to make or receive calls" the provided modem probably doesn't include an ATA port, so you won't be able to connect your phone.

      You could keep using what ever you're using currently that you consider to be you "landline" so long as you keep your existing internet connection (in addition to this new 5G connection).

      2) Can I plug the 5g modem into any wall socket in my house?

      What wall socket? Power, RJ11 (old school telephone socket), Ethernet?

      Power - Yes
      RJ11 - No
      Ethernet - Yes

      • Mahogany Granger on 12/02/2024 - 09:49
        +1

        Thank you!

      • PainToad on 12/02/2024 - 14:59
        +1

        Dear clown that voted me down, how about you actually comment why.

      • Ramrunner on 13/02/2024 - 18:52
        +2

        Small correction there Pain Toad

        Sorry to be a pain in this case

        Landlines DO still exist to an extent for some special circumstances

        I have one customer who somehow has one due to her child with a disability? Some NDIS thing or something . A true blue phone line still coming direct from the wall, seperate completely to her VDSL connection (different line). I was shocked also when I saw it.

        Also have another customer who has a chicken farm who has multiple REAL phone lines going to his alarm system. I believe he applied especially to keep them though. If he doesn't get alarms it can literally cost him hundreds of thousands of dollars.

        BUT absolutely true that those are special cases and most people are on VoIP (and don't realise it) but believe it or not landlines DO still exist.

        • PainToad on 14/02/2024 - 09:50
          +2

          Interesting. They must still be in areas with Coexistence. I thought they had all ended by now.

          They certainly won't be able to keep them for ever.

          • Ramrunner on 14/02/2024 - 16:20

            @PainToad: Yeah the chicken farmers biggest issue is very spotty 3/4/5G signal also. His DSL connection gets about 5Mbps on a good day.

            He doesn't want to put the alarms on any of those technologies - when he had a phone outage he LITERALLY slept in the office near the sheds (where the physical alarms are).

            It's pretty crtitical. Not sure how he still has them but he must be kicking up a storm somewhere.

            Or maybe as you say he has Coexistence BECAUSE in his area he has no decent alternative?

      • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:49

        Technically speaking you should be able to use a Voip, Voice over IP service with the 5G modem providing the 5G signal is decent enough for good speeds otherwise I would keep the existing connection and have the 5G as a backup. But in order to use a phone service with it you would need to buy an ATA and plug that into an Ethernet port on the modem and then plus the phone into the ATA. Not hard to do but the audio quality may suffer if the 5G service is congested unless your voip provider priorities voice traffic. But even then it might be a bit patchy.

  • prodrome on 12/02/2024 - 09:30

    Regular price: $2040 over two years with 1Tb download per month.
    Deal: save $84

    You will more than likely need to speak to Telstra which is going to cost you alot more than $84 of your time and take a serious toll on your mental health.

    • mandelbrot on 12/02/2024 - 09:36
      -1

      You can cancel at any time with no charge.

      • prodrome on 12/02/2024 - 09:43
        +1

        Yes, but you can't do that without the obligatory $10,000 worth of your time wasted attempting to convey that message to Telstra.

        • mandelbrot on 12/02/2024 - 10:21
          +1

          Nah not really. I've had this service before and canceled. Took about 30 mins on live chat with Telstra support.

    • Rifulreinhardt on 12/02/2024 - 09:44

      i'd take this. for me, not available at my address, neither any other 5g network providers, also can't use starlink. i'm in inner suburb.

  • tjioer on 12/02/2024 - 11:00

    I'm on FttC with mesh routers as my upstairs get very weak signal with NBN NCD downstairs.

    Will this 5G struggle without mesh as I understand you only get one 5G modem/router? i.e. if I put it downstairs then upstairs will struggle and vice versa?

    • Ramrunner on 12/02/2024 - 11:12

      Do you own or rent?

      If own - wire the place - it is so worth it in the long run. You can run access points where you need wireless. I like Ubiquiti but there's plenty of others.
      If rent - have a look at the new Unifi Express. Only thing is I'm not sure the Telstra supplied modem can do bridge mode - I can't seem to find any info :(

      • tjioer on 12/02/2024 - 11:34

        Own.

        According to Irishness below you can set it up with the 5G modem/router.

        • Ramrunner on 12/02/2024 - 11:38
          +1

          Yes possibly.

          If your mesh system (you don't specifiy) is JUST mesh or you can turn off the router part then yes.
          If it is a mesh/router you might want to see if you can put the 5G modem in bridge mode so there's no double NAT.

          However I very much stand by my assesment of wiring your house as much as you can including APs. Mesh cannot touch cables or wired Access Points for speed and latency. XBOX, PS, Smart TVs especially - wire them up if you can.

          • tjioer on 12/02/2024 - 11:41

            @Ramrunner: It's a mesh/router Asus XT8.

            So yeah need to check if I can put the Telstra modem in bridge.

            • Ramrunner on 13/02/2024 - 19:08

              @tjioer: Yeah sorry can't help you not much info in the quick start guide and others have asked the question on whirlpool:

              https://forums.whirlpool.net.au/archive/3qr16pkj

              But no-one seems to know.

              I know when one of my customers had the 4GX with docking station it was basically a Netgear with a bridge option in the menus (which we did not need), but I know some of Telstra's Smart modems simply do not have the option (so you have to use Telstra equipment).

              It will work daisy chaining but with double NAT you will likely have issues with VPNs, XBOX, PS5 etc.

    • Irishness on 12/02/2024 - 11:14

      nothing to stop you using mesh with 5G as long as you can set it up with the new modem/router

    • Twix on 12/02/2024 - 11:26
      +2

      You are better off changing from FTTC to FTTP. Check here.

      • tjioer on 12/02/2024 - 11:37

        FTTP would be the ultimate. But even the 250/20 plans are more $ than 5G. The only thing is Telstra only gives you 1TB. Might look at Optus but may not be as reliable as Telstra.

        • Twix on 12/02/2024 - 11:50
          +2

          FTTP is going to replace FTTC in the long run. It's up to you if you change now or wait.

          Telstra 5G is the same price as 250/25 with Superloop at $85/m for 6 months and you get unlimited data on nbn. Leaptel are doing $79/m for 12 months. All 5G uses Carrier Grade NAT which can cause problems for some things. Most nbn ISPs allow Carrier Grade NAT to be disabled.

          • tjioer on 12/02/2024 - 11:55
            +2

            @Twix: Thanks Twix.

            I'm only paying Superloop $75 (no expiry) for my 100/20 now so I'll probably wait until 250/20 comes down more. I think the kids also won't be happy with 5G pings.

            • Twix on 12/02/2024 - 12:01
              +3

              @tjioer: Personally I'd pay the $10 extra for 1 month to get FTTP installed at 250/25. After that change back to 100/20 or 100/40 on FTTP. FTTP ping is the best you can get.

      • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:58

        I agree with this, 5G is ok for a backup service but I wouldn't rely on it for day to day use.

  • Irishness on 12/02/2024 - 11:12
    +1

    plenty of comments here confirming telstra can prove a nightmare to deal with, notably livechat. For anyone experiencing issues & speaking from personal experience call them, lodge an official complaint (don't let them fob you off) & ensure you get a complaint reference number. This escalates the problem usually to someone who can sort the problem out without your complete loss of sanity and is quicker than easier than getting the usual runaround so many get

    • Ramrunner on 12/02/2024 - 11:14

      That is good advice - but a shame this is necessary to get better service. Should be better service from the start.

      • Irishness on 12/02/2024 - 11:19
        +1

        couldn't agree more sadly the whole livechat lowest level of their customer service I understand simply relies on a lot of scripted simple tasks & from experience depending on that person it can be good or bad, they can escalate/transfer but often tell you lies to get rid of you. Hence I think the more that use the complaints procedure the more they might actually do something about the shit service though this is probably wishful thinking. Even the complaints handler I've found gets frustrated with certain departments & their incompetence though they do get a resolution but it can take time failing that lodge a complaint with TIO the Ombudsman

  • payless69 on 12/02/2024 - 13:27
    +1

    Them idiots selling bandwidth they do not have.
    All you can do is ring to tell them and they just keep lying at you!
    Once they have exceeded a certain number of complaints they go and swap equipmet around to shift the complaints to a different area.
    Cheap Pakistani so called service officers who are glad to have a job and zero emotions just lying at people!

    • Store RepChaddy @ CPK Web Services on 01/03/2024 - 17:57

      Oh they have plenty of bandwidth just depends how many $$$ you are willing to spend. The likes of BHP and other huge companies wouldn't have anywhere near the same issues dealing with Telstra as they have dedicated account managers.
      Plus the Telstra wholesale network holds up pretty well considering the amount of providers on it.

      • payless69 on 02/03/2024 - 18:18

        What them idiots did up here was monitoring how many complaints they got, then butchered another mobile tower to swap gear and wait till the complaints exceeded certain numbers and then butchered another tower!
        Sure BHP and CBA will have data but even stores like Colesworth have their self-checkouts slow down or close when the NBN runs out of bandwidth!

  • stumo on 12/02/2024 - 13:32

    what happens if you take this on your holidays like in a caravan etc?

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