Website Charging More for a Product than Their RRP on The Tag

Not sure where to discuss this, but I recently bought something on Adidas' website. $90, down to $63.

Upon receiving it, the price on the tag is (which to my understanding is generally the RRP) was $60. I spoke to adidas customer support and they said "that was a mistake, you can return the item if you want". not really a good response because the tag product code matches the exact product code on the website for the item.

I mean, it's not a huge deal to me as I still want the item, but am I right in thinking that it's pretty unethical in marking up above the RRP of an item and selling it "on sale" for more than the original RRP? Or am I overreacting?

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Comments

  • +2

    Yes, it is unethical and kinda frowned upon.

    • -7

      If the pricing was incorrect, they should've given it free.

  • +8

    That’s a bloody outrage it is

    • +2

      Join me in waving a fist at a cloud…

    • +3

      Oi, Andy!

  • -3

    I guess it's unethical, but more so, bad optics.

    End of the day you've paid $3 or 5% above RRP.

    You could return the item if you wish.

    I'd love for Rolex to sell me a Daytona Panda for 5% above RRP.

    • Yes you'd think a company like Adidas would have the resources to retag clothing if the the price changes. Especially at $90.

    • Comparing a Watch to a shirt…. oof

  • What was the advertised discount? A percentage or just $$$ off?

  • +9

    It is also illegal to offer a discount to a price that is falsely claimed to be the previous selling price. Tell Adidas you intend to refer the matter to the ACCC

  • USD?

    • +1

      AUD on both the website and the tag.

  • "Discount? Ah, so you're saying it's time for the ol….. '' retail boomerang trick, huh? "

  • https://en.m.wikipedia.org/wiki/Adolf_Dassler
    It’s not in Deutsche Mark?

  • What about physical stores who have lower prices online that allow click and collect? What is their reasoning behind that?

  • Unethical and you'd be e surprised how many businesses do it online to cover online costs.

    I purchased a few small goods from eBay and they arrived, 2 had the price tag on and I paid double from what the sticker said on the product.

    I didn't bother to return it cause it would have been roughly the same if I were to buy it instore.

  • No it means the replacement product has increased in rrp. I bought a rl polo from David jones and looking at the tag the rrp was $129, now has a new sticker of $159 on it. Due to inflation and the worthless nature of our dollar to the usd

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