Well. It is called foxshot because Firefox is used to power the screenshot capture.

• When a new deal is posted or when the URL is changed in an existing deal, the URL is sent to a queue.
• Queue is polled by the foxshot engine from another server every 5 minutes.
• For some merchants where “product image” feature has been implemented, it will try to locate the product image on the page and use that image instead of taking a screenshot.
• Otherwise a Firefox instance will be started at 1024×768, load in the URL, and a screenshot will be taken.

Moderators have ability to refresh the screenshot.

If you have just posted the deal, it will be up to 5 minutes before the backend can process the posted URL and turn it into a screenshot – so be patient :)

However if it stays as “Picture Coming soon” for extensive amount of time, there might be some issues with the backend. Please contact us about the issue.

The easiest way to use a custom image is to use The Open Graph Protocol in your HTML header. For example, add

  <meta property="og:image" content="http://myshop.com.au/image/product_image.jpg" />
  

to your HTML and we will use that as the image for the deal.