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Hi, thank you for your feedback, and our apologies if you are not satisfied with our products.. Allow us to clarify a few points: 1. While…

**Unleash Mayhem Madness with Lemon Mobile!** **Exciting News for Adventurous Souls and Families!** This Mayhem Sale, Lemon Mobile,…

Our team has responded to you and is currently assisting with troubleshooting.

Hi, you will need to activate the plan by scanning the QR code upon your arrival, with local network coverage.

Hi, you will need to activate the plan by scanning the QR code upon your arrival, with local network coverage.

Hi, we've been updating our products. Most of our own branded SIM products have an expiry date until the end of 2025.

### Celebrate Mother's Day with Lemon Mobile! **Great News for Adventurous Mums and Families!** This Mother's Day, Lemon Mobile,…

Hi, which specific products are you referring to? Some products come with local numbers; however, for some countries, such as Japan, China,…

Hi, this will depend on the policies of the local carriers in different countries. Please note that for some carriers, days are counted as…

For both physical SIMs and eSIMs, you will need to insert the SIM or scan the QR code to activate them upon your arrival.

This discount code is valid only for physical SIM cards. For eSIM products, please use 'ESIM18OFF' to receive an 18% discount.

The expiry date for our Japan SIM card products is the end of 2025. You can activate the SIM card at any time before then.

Yes, the QR code remains valid for 30 days. You can purchase it now and scan it anytime within that period to activate.

For eSIMs, you must activate the plan within 30 days of the QR code being created. We recommend purchasing the eSIM close to your departure…

Hi, all our SIM products are designed for plug-and-play, and the usage period begins as soon as the SIM card is inserted into your device.

🎉 **Don't miss out on our exclusive Travel and TikTok SIM card deals!** Exclusively for the OzBargain community, we're offering a **16%…

Ok, you may have a point for your case. Previously, we offered a 5MB/month plan, but we discontinued it because our customers typically use…

It seems they will charge an additional $15USD for every 500MB of data top-up.

🎉 Exciting News for IoT Users! We’re thrilled to offer an exclusive 15% discount on our IoT SIM cards! Whether you’re managing smart…

Hi, please retry the discount code on our website. Our tech team should have fixed the issue.

Hi, we also offer original T-Mobile SIM cards that come with unlimited data (no speed cap) and calls in the USA. You can search for…

Hi, our own branded eSIM product covers 35 countries in Europe, but unfortunately does not include the Faroe Islands. We can source the…

We value all feedback, especially constructive criticism and customer experience feedback following product usage.

Hi, when you click 'Add to Cart' button, there is an 'Order Special Instructions' section for you to type your note.

Hi, the East Asia 6-in-1 SIM product may be suitable, covering both Japan and Taiwan. If it's not suitable, please let us know, and we can…

Hi, we can customise the data plan for multiple destinations. Get in touch with us via email at [email protected] or through our…

Hi, you can leave a message about your departure date at checkout. We will send the QR code via email when it's close to your departure.

🎉 **Great News for Travellers!** We're excited to offer the OzBargain community an exclusive **18% discount** on our travel eSIMs!…

Hi, your order was dispatched on April 11th and should arrive this week. A staff member will contact you regarding the shipping issue.

Hi, yes, our physical SIMs offer the flexibility to be activated at any time, including in July to align with your school holiday plans.…