I purchased this on 21/6/21 most components were delivered on SUNDAY 27/6 except the desk table top. The delivery guy (third party company with extremely negative reviews everywhere) said you should have the desk table top by Tuesday 29/6. In the tracking system it’s been checked in to some warehouse everyday since Sunday but never arrived. I rang omnidesk on Friday, it turns out the delivery company recently took over from another third party who was terrible. 🤯 so due to many complaints next week they are meeting with the delivery company to resolve delivery problems.
It appears the issue is the third party gets a full desk ie 3/4 pieces, they split it and deliver the less bulky then in the future when they feel like it, deliver the bulky item. God knows why not just do the job once and for all.
My house is 45km from the Victoria based warehouse, they don’t have an option to click and collect.
Sorry for the long write up.
Going by reviews and the desk I saw in their showroom, I hope when it finally arrives I will feel better. I’m frustrated.
Ginger1 on 16/11/2021 - 22:09 — Public
I purchased this on 21/6/21 most components were delivered on SUNDAY 27/6 except the desk table top. The delivery guy (third party company with extremely negative reviews everywhere) said you should have the desk table top by Tuesday 29/6. In the tracking system it’s been checked in to some warehouse everyday since Sunday but never arrived. I rang omnidesk on Friday, it turns out the delivery company recently took over from another third party who was terrible. 🤯 so due to many complaints next week they are meeting with the delivery company to resolve delivery problems.
It appears the issue is the third party gets a full desk ie 3/4 pieces, they split it and deliver the less bulky then in the future when they feel like it, deliver the bulky item. God knows why not just do the job once and for all.
My house is 45km from the Victoria based warehouse, they don’t have an option to click and collect.
Sorry for the long write up.
Going by reviews and the desk I saw in their showroom, I hope when it finally arrives I will feel better. I’m frustrated.