Hi All… figured with all the brainiacs lurking on here (said in praise), there might be some common knowledge on this issue.
Short of it, my partner can no longer receive my SMS texts. (Last 4 days it started) She is on Optus, I am with Telstra. She tested this with another friend on Telstra and cannot receive her texts either. (MMS is fine, though I believe it goes through another channel)
Multiple calls to Optus and they report having over 150 similar issues since Feb, though cannot find the solution to it.
Texts send fine from Optus and I receive her texts as does her friend, but she cannot receive SMS when sent from Telstra. Other networks seem to be received fine.
She has received a new sim, reset the phone and nothing seems to change and we presume it is a network issue of some descript.
Should they not be able to resolve (which is seeming likely), is this cause enough to be able to be released from the contract (Valid until October) without penalty?
Any feedback or advice would be great. Cheers :-)