Warranty switch... Not right but does it work?

bargrin on 12/06/2013 - 01:54

This is an extended warranty question.

14 months ago me and my brother each bought the same Olympus pen camera from Dick Smith in separate purchases, I got extended warranty he didn't.

I have since sold my camera (not with any mention of the extended warranty), my brother's camera has since died on him outside manufacture warranty (it wont start up)…now its probably not the right thing to do but could I take his camera and claim my dick smith extended warranty on it?

I was looking at our receipts and my DSE warranty info booklet and no where is the serial number of each camera recorded….seems like a waste not to use since i paid for the extended warranty of "a" olympus camera and my brothers is only two months out of warranty?

General Discussion

Comments

  • alxr0101 on 12/06/2013 - 07:25
    +5

    Do it.

    In any case, extended warranties are a fat waste of money (and easy money for retailer).

    Even without warranty you could have cause to seek repair under statutory warranty (that covers the time the goods should reasonably be expected to last…longer than 1 year).

    • Cheeper on 12/06/2013 - 14:16

      ext wty on TV's are good value. had a Panasonic tv that died after 3yrs 11mths and got a new one with no fuss from HN.
      Not sure if new stat wty laws would cover a tv that old?

      agree with do it… dse sell their fair share of second rate garbage so get what you paid for… a product that lasts a reasonable amount of time.

      I have one of their 13 month TV's (no ext wty) dead … :-(

      • StewBalls on 12/06/2013 - 16:15

        Not sure if new stat wty laws would cover a tv that old?

        Yes, they do.

        I had an LG plasma repaired under SR after 4yrs…as NSW FT said at the time, it all comes down to how long a 'reasonable person' expects a TV to last, and 4-5yrs is not unreasonable.

  • Moots on 12/06/2013 - 08:57
    +3

    I agree, you can do it. A lot of people do that.

  • _Bruce_ on 12/06/2013 - 09:11
    +2

    I don't understand the (lack of) question. Are you looking for moral approval? You know that you can do it and you know that it isn't legal. Whether you do this or not is entirely up to you.

    • Baghern on 12/06/2013 - 09:44
      +1

      That's all it really is. It all depends on your morale code and apathy towards what most of us consider the dodgy practices of modern business models.

      To me its no different to a footballer breaking his contract when he's found a better option, do it. The team/company only pretends to be about being a 'family', once they're done with you, you're out the door. Only the stupid fans are deceived by the notion of loyalty.

      • _Bruce_ on 12/06/2013 - 09:49
        +1

        Morally it may be no different to you, but loyalty and fraud are not the same thing legally.

        Not trying to cast an opinion, just clarifying part of your comment that may lead to confusion.

  • snappy1234 on 12/06/2013 - 09:22

    A little off topic…but i purchased a mobile from DSE (approx 5/6 years ago)tried to sell me extended warranty, i said no-they said oh we will give for nix !! (still works nokia 5230 or something)

  • StewBalls on 12/06/2013 - 09:29

    I think that Nike should have the last word on this…Just Do It! :)

  • ozhunter on 12/06/2013 - 12:36

    seems like a waste not to use since i paid for the extended warranty of "a" olympus camera

    No, you paid for warranty on your Olympus camera, not "a" olympus camera

  • [Deactivated] on 12/06/2013 - 13:12

    As long as you expect people to treat you the same way go ahead.

    Better still return the broken camera and ask them to honour the original warranty because it has not performed for anywhere near the period that a reasonable person would expect it to given the cost. Many retailers and manufacturers will still honour warranty outside the written period, and it's not just for good customer relations that they do it. Under Australia's relatively new consumer protection laws warranty is not limited to a manufacturer's arbitrary timeframe. Check out the ACCC website for details on consumer protection and warranty. Know your rights - it will come in handy sometime in the future.

  • BuyoTheCat on 12/06/2013 - 14:21

    How long out of warranty is it? If it is just out of warranty by not more than a month, they might do something for you out of goodwill. Just ask nicely.

    If they do not. You can always try to pursue statutory warranty

  • bbyboy on 23/06/2013 - 18:01

    olympus m4/3 comes with 2 years warranty
    binoculars 10 years
    1 year for all other products

    http://www.olympus.com.au/Support/Repairs---Warranty/Warrant…
    This Warranty, is governed by and is in addition to your rights under the Australian Competition and Consumer Act 2010 (including the Australian Consumer Law), is issued by OLYMPUS IMAGING AUSTRALIA PTY LTD for a period of two years for purchases of an Olympus Micro Four-Thirds camera, ten years for purchases of Olympus Binoculars and one year on all other Olympus products.

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