Officeworks refusing to price match based on Colour?

ur2dads on 02/07/2013 - 16:51

Hi everyone,

I just got stumped on officeworks whilst attempting to price match an iPad. Officeworks had the white model in stock but the shop I was attempting to price match was out of stock on the white, but had the black available. Due to this technicality, they refused to price match citing a difference in product. I understand that whilst they were technically justified in this (since, according to their website - "Non-identical products and services (inclusive of non-identical warranties) are excluded", I was wondering if anyone else has had this experience? Seems a little bizzare.

TLDR; Officeworks wouldn't price match an iPad because they had the white and the other guys had the black. Just wondering if anyone else had a similar experience?

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Comments

  • issh on 02/07/2013 - 17:31
    +3

    It's justifiable

    As different colours have different 'popularity' levels

    For example, the Samsung S3

    Came in various colours, with some stores having each colour a different price

    • ur2dads on 02/07/2013 - 18:09

      Interesting. Never thought about that before. Honestly, I was just a bit surprised - never thought colour was much of a factor.

  • berger on 02/07/2013 - 17:45
    +2

    Different items, different colors, different barcodes. They are 100% correct in not matching price.

  • sourdawg on 02/07/2013 - 17:49
    +15

    Came expecting racism

  • Ughhh on 02/07/2013 - 18:40

    They said the same thing when I went to price match a HP laptop from JB Hifi and asked if they had silver keyboard instead of white- cant price match for silver.

  • berger on 02/07/2013 - 19:03

    Stores are not prepared to lose money, and the smallest difference will work in favor of the store.

  • FromAtoZ on 02/07/2013 - 21:40

    I think thats okay. All other stores do the same.

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