Dead 64GB microSD SanDisk Ultra Class 10 Cards from MemoryCity Deal

wisie on 13/08/2013 - 10:45
Last edited 13/08/2013 - 17:34 by 1 other user

Update: Reported by wisie —

Vendor contacted me and all resolved :)

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Hi all,

Recently a 64GB microSD SanDisk Ultra Class 10 card I purchased through Memorycity on a deal from OZB has died and I'm having trouble getting in contact with the site to arrange a warranty claim. I've tried emailing numerous times and also calling over the last fortnight to no luck. I'm just wondering what my options are? Ideally I'd like to try claim a new card through warranty but at this rate I may just have to go out and buy a new one.

Has anyone had any luck in the past with warranty claims through Memorycity? I've ordered a bit from them in the past and had good experiences so it's surprising I'm unable to get in contact. Hoping the owner is just on holidays or something.

Cheers.

Related Stores

MemoryCity

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  scotty on 13/08/2013 - 16:25

  Have you tried to contact SanDisk directly to see whether they can do the warranty claim? Francesca logged in today — maybe you can try to PM her?

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  wisie on 13/08/2013 - 18:32

  All sorted now. The seller had been overseas hence the lack of replies. Looks like things should get sorted out.

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  aripper on 14/08/2013 - 10:40

  I'll say thank you scotty (and francesca) for your sound advice. I appreciate helpful people and noticed….