(Free) Travel Insurance with Credit Cards

We have 3 cards: Bank-issued Master, Bank-issued Amex and "proper" Amex.
Just wonder with the "Free" Travel Insurance, what is that to look out for? There had been several discussions on that but not quite complete.
We are trying to pay all our traveling expenses via Credit Card, which could be substantial, not to mention the agents charging 2-3% fees.

So my question is, how do I determine which card to use?
I tried to read the terms and conditions, but it's just get too hard.
If anyone has experience, good and bad, appreciate if you can share.

Comments

  • +3

    You need to book your airfare on the (preferably platinum) card with the best insurance policy.
    I would read the T&Cs of each, but look out for minimum excess payments (e.g. if it is $250 it isn't worth it to claim a delayed flight) and process to make a claim for any loss/theft - most require a local police report.
    Personally, all other things being equal, I would tend to use the bank Amex, as it gives you three targets to shame if you have a problem with a claim, the policy issuer, the bank and Amex.

    • +1

      gives you three targets to shame if you have a problem with a claim, the policy issuer, the bank and Amex.

      Haha, there's a bonus insurance policy right there!

      With CC travel insurance, it's only good for major claims due to the high excess payments. If you expect you'll need to claim, then you may be better off with a discreet policy with no/minimal excess. For example, I chose a discreet policy when I went on my first cruise as it was likely I'd need a sea-sickness jab.

      • Hey Ninja, can you tell me how much was the premium for your cruise?

        • Was over 5 years ago, can't remember sorry! I do recall that the premium ended up being less than what I claimed back, so it was worth it.

    • Good advise Ms Keggs. Thanx.

  • -1

    A friend of mine in the airline industry said most CC travel insurance policies are rubbish, and said he's heard of cases where the card issuer has specifically said that a think will be covered, but when they go to claim, the insurance company that actually underwrites it doesn't accept the claim and doesn't care what the card issuer said. He said there are many many complaints with the ACCC or whatever ombudsman over CC travel insurance policies.

    General info only got nothing specific sorry.

    • thing*

  • +2

    Things to watch for CC travel insurance:

    • Qualifying. Make sure you read the requirements for coverage and you abide by them. Eg flights booked on card, $x pre booked travel on card, etc.

    • High excess. Usually $200+ and no option to reduce.

    • No cover for pre-existing conditions. Some conditions will result in no cover at all while some just relate to incidents linked to that condition.

    • Age limits. Usually 65 or 70. Check the policy.

    • Time limits. Often a max of 3 months travel but does vary.

    • What is covered and the item limits. These tend to be pretty similar to standard travel insurance policies and should be reviewed to make sure it is suitable for your circumstances.

    • Thanx Fire. Good summary. I forgot about the age limit.

  • I have CBA issued Master and Amex Platinum cards. Amex has travel insurance but when I specifically asked about travel insurance, I was told by the bank that I get the cover with insurance only when the amount for individual air ticket booked from the card exceeds $1000 per person. This means I only get the travel insurance when booked for a significant distance of overseas trip. Otherwise air tickets will not cost over $1000 per person.
    Hope this will help. Call your bank and specifically ask about this to get more details relavant to your bank card.

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