hi fellow ozbargainers,
in a little dilemma at the moment, i have sold a SGS4 mobile phone on ebay (13/2), on 22/2, the buyer wrote me an email stating that i lied in my ad and he state that it's a grey import and rooted. he told me that he took the mobile to Telstra and Telstra told him, it's a grey import.
i told him, the phone is not rooted and not some grey import. running 4.4.2 german rom does not means its a custom rooted rom. though Telstra runs 4.3.
in my ad, i stated the following:
Running the latest KitKat OS (4.4.2).
This phone has never been rooted or dropped on the floor. Also, I got this phone from Telstra, so it's no some grey import.
he is now demanding a full refund + postage.
i am too busy to go to T-store to get a duplicate receipt, but then i will have to blank out my personal details if i give him the receipt and if i do that, is the partial receipt sufficient?
what should i do? should i ignore his demands?
he has posted a positive feedback on 18/2.
thoughts?
thank you in advance.
This thread is full of people who do not know the difference between an unlocked boot loader & a rooted rom.