OO.com.au - Experience with refurb notebook?

Saw this refurbished Toshiba notebook on OO.com.au (http://www.oo.com.au/Toshiba-Satellite-S40t-A00T-To_P226145C…). Just wondering if anyone has had experience with them.

Their FAQ (http://www.oo.com.au/help-centre/products/) suggests that the notebooks are manufacturer refurbished.

"An item that is classed as "refurbished" is an item that has been returned to the manufacturer, who has thoroughly tested the item, and repackaged it for resale. We only source refurbished items from manufacturers who have extremely good, quality products and reputations, and have very high standards of testing."

Worth biting?

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oo.com.au (Only Online)
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Comments

  • +2

    I bought a refurb Asus laptop from OO late last year - it was almost indistinguishable from brand new and functions perfectly. I've seen similar comments from others here and elsewhere regarding Asus refurbs - how relevant this is to Toshiba refurbs, I have no idea.

    A couple of points to note:
    (1) The Asus was received well-packaged for transport, but without any of its orginal packaging; and

    (2) The original serial number had been removed and replaced with a new one that specifically states it is a refurbished item (which may affect resale value).

    OO has a "No Questions Asked Money Back Policy" (http://www.oo.com.au/warranty-and-returns-policy/), so if you buy it but don't like what you see when you open the box, I suggest you use that facility.

  • +2

    OO is very serious about servicing their customers. They view themselves as a Myer/DJs of the online world and they only list products they actually have in their warehouse.

    In regards to Toshiba, they do have a program where they refurbish customer returns and offer these units to select retailers. I believe their program is very similar to what is outlined by iseenya for Asus laptops.

    As to the actual quality of Toshiba overall? There are some retail models that have a bad rep but you still have manufacturer's warranty covering it, so it should not be a problem.

  • +1

    thanks guy, I'll give it a to. Will report back on my experience :)

  • +1

    Have just received the package. Arrived in a resealed box, but the notebook is in great condition cosmetic wise, no scratches or scuff marks, and the screen still have the original plastic cover intact. Seems like I received a returned purchase.

    • That's excellent news - thanks for the update. I hope your new laptop works well for you.

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