Australia Post - Proof of address when picking up for parcels?

Ljuventino on 17/03/2014 - 10:08

Went to local post office to pick up my parcel, tendered my passports. Was told to bring back a proof of address and ID with signature. I looked it up on their website, apparently this is the normal standard these days. What does everyone think of this ?

I assume they do this to minimize fraud or theft. But to me, this rule is just bloody unnecessary. ID with signature will have suffice.

If I wanted to commit fraud or crime , I would have to :
a) steal the pick up card from else where containing exactly the same name as me. What are the likelihood of these even happening ?

b) steal the pick up card from else where and create a photo ID each and every time to match the name. Bloody consuming time and I don't even know what I will get in the parcel.

If I came in as an authorized agent, then yes I will have understood the extra measures they have taken

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Comments

  • scotty on 17/03/2014 - 10:10
    +6

    Don't you already have residential address on the driver's license?

    • bhm133 on 17/03/2014 - 10:24

      What Scotty said.

      This has been the norm at Aust Post for years and years and years and years and…

    • ProjectZero on 17/03/2014 - 10:33

      Yeah driver's license should do the trick…

      I reckon they are doing this to avoid the parcel being delivered to the wrong address… Anyway, I've always used my driver's license since its on me all the time as opposed to my passport which i have to dig up.

      • Speckled Jim on 18/03/2014 - 08:51

        So everyone has a driver's license? Is that a state law now?
        We should have swallowed the Australia Card.

        • kwaker on 18/03/2014 - 09:54

          No not everyone does have a license and the departments of births deaths and marriages used to sell an ID card which after selling to everyone rang up a bunch of organizations and told them not to accept it as ID.

          If your house burns down is flooded or otherwise destroyed and your ID burnt with it, its impossible to replace. To get your birth certificate you need your license and bank statement. To get your license you need your birth certificate. To get a bank statement you need your license or your birth certificate.

        • Tal_Shiar on 18/03/2014 - 23:58

          A learners permit is a perfectly fine form of photo I'd with your name and address on it, if you don't have one you should know the alternative options for you

        • kwaker on 19/03/2014 - 01:10

          A learners permit as in a license?

        • mangew on 19/03/2014 - 14:27
          +1

          FYI (can only vouch for NSW) a "Proof of Identity Card" can be obtained from the RMS. It is a photo ID card displaying your name, DOB, residential address and signature.

        • ProjectZero on 19/03/2014 - 14:47

          Lol did i say everyone has to have one? i merely stated that a driver's license should do the trick and usually easier to find compared to passport.

  • snappy1234 on 17/03/2014 - 10:23

    What id does it state on the pick up card ?

    • juventino on 18/03/2014 - 14:09

      Funny enough the postie was too lazy to tick whatever it is that I need to pick up my parcel

  • ozhunter on 17/03/2014 - 11:44

    I think it's perfectly acceptable for them to require you prove your address. It's where they send the package so they should want to know that you reside there.

  • com930 on 17/03/2014 - 11:52

    Indeed driver's license and photo card ID should do the trick. But this is not the case for every international student for example. If it is the case, you can bring your student ID, passport and/or rental contract to show up your address.

    For some valuable articles, they do require the ID with address without any exception. For others, my friend can use passport with some reasonable explaination.

    Hope this helps!

    • scotty on 17/03/2014 - 11:57

      Should get this — proof of age card of different states. Although they do come with a cost.

      • leiiv on 17/03/2014 - 17:41
        -1

        There is no address printed on proof of age card.

        • scotty on 17/03/2014 - 17:48

          NSW:

          A NSW Photo Card will show your name, address, date of birth and photo.

          Vic (where OP is), in the example address was clearly shown on the front.

          But yes, not in Queensland apparently

          The Adult Proof of Age Card (18+ card)… does not include your address on the card.

  • one man clan on 17/03/2014 - 13:16

    Picked up a parcel last week and had this unexpectedly - I don't know why I didn't expect it.

    There were 3 people in the line, all 3 of us had a different address to where the package had been delivered (2 international addresses and me who'd moved but hadn't updated my licence). They still gave me the package though (which I'm really glad about - it would've been a pain to have to come back the next day with some kind of proof of address).

  • moogi27 on 17/03/2014 - 21:49

    Last time I got asked for proof of address after showing my passport when picking up a parcel I was lucky enough to have a letter in my bag that I'd just taken from my mailbox. They seemed fine with it seeing as my name matched my passport and the letter provided my current address.

  • peter000 on 18/03/2014 - 07:46

    Another first world problem. This is a reasonable enough request from AP and it has been the norm for more years than I can recall.

  • Flying Ace on 18/03/2014 - 09:55

    I'm house sitting for my best friend at the moment and was going to have a package delivered to their house to save me driving all the way back to mine (1hr each way), but now it seems if I'm not there to accept delivery they won't give me the package as I won't have (obviously) anything proving that the package is actually for me and that I am staying at her address!

    If I get the company to put "c/o ________" as the address is that sufficient?

    • Speckled Jim on 19/03/2014 - 09:52

      c/o should be okay if there's an invoice (sometimes in a pouch but often inside) that shows your billing address. They could compare that to your ID if they let you open it.
      This assumes the order allowed delivery and billing addresses to differ.

  • kwaker on 18/03/2014 - 10:02
    +1

    They don't care about your name so much they only care about the address. I always pick up for housemates no problem.

    But if you have ID and its your name that's plain unreasonable. I think your passport is legal ID and I doubt if they can refuse to accept it.

    I go off like a firecracker with lunatics and they give up. Typical public servants always oppositional and not much logic.

    • honeydew on 18/03/2014 - 12:56

      I must be unlucky then. Once I went to go pick up a parcel and the lady at the counter was REALLY reluctant to hand it me over because it was addressed to my mother in law even though my drivers licence had the same address. I had to explain to her that she had just left for holidays and wouldn't be back for 1.5 weeks. AP made me sign for the parcel and some dodgy notebook with my name, who i signed for and the date.

  • Moots on 18/03/2014 - 11:21
    -1

    They are cracking down on the non-applicable of personal information when collection.

    A police report I was reading read something along the lines of with out without ID, if you wrote a letter, and signed it stating that you are unable to pick up the parcel, the person who you state on that letter was able to pick it up for you.

    The problem here is:

    Criminals get an item sent to an address under a fake name, wait for them to place the card and write a letter from 'Fake Name' to 'Michael Mitchell' signing permission to pick up the item.

    The problem was, there was no official offense to 'Michael Mitchell' as the parcel was not originally in his name, and to prove that the letter was fake, would mean finding the person that originally signed the letter to go before the court of law. Which that person didn't exist.

    So these precautions are now taken, and they have now stopped the 'Written Letter' method.

    • juventino on 18/03/2014 - 13:59
      +2

      As far as I know, the written letter method is still there, written at the back of the pick up card

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