CCTV and privacy

Work related access to a security room in a small shopping mall in melbournes east. Coverage of the Coles was the primary focus.

Shoppers would be surprised at the level of surveillance. You are always monitored on a screen but you may be closely scrutinised, followed and replayed by a security monitor. I was struck by how high def and how zoomed in the monitors are and how bizarre it is that I was watching women, children, granny's etc who were oblivious to their performance.

I've been aware that cctv was monitored but i can't see how anyone who saw what i saw could experience walking around a coles as anything but intimidating and unnerving. They are legally ok but it is still shocking.

The main focus now is on the self checkouts. They pass a blind eye over the small stuff but they are nabbing ppl all the time.

As public and private spaces become more surveiled i think one is forced to adopt an attitude that the cameras and the people behind the cameras are just make believe. Otherwise you could go mad. I can here the puritans say "if you've done nothing wrong than yo've got nothing to hide"!!!

Comments

  • I heard the cameras are so high def that they can zoom 20 metres away uo close to even what your mobile phone screen is showing

  • Really? They're constantly monitored?
    I assumed they were only there in case something goes wrong.
    I'm curious, how many monitors are being viewed at a time, and is it only 1 guy that looks at them?
    Some stores are pretty big.

    Any chance you can spill the beans on what shopping centre it was? (your PMs are disabled)

    • +1

      Constantly monitored because coles are implementing a national strategy to counteract self checkout fraud. Have you noticed how over the lat year self checkout design has moved from being open and multi stationed to being cloistered, barricaded, reduced stations and vigilantly monitored?…….now look up and wave at those half dozen black bulbs directly above.

      But they track you from the checkout in reverse to see that your checking in the right fresh goods but also checking in everything.

      Coles adopted a policy 3 years ago to disable checkout alarms and reduce cameras to create a warmer atmosphere. Self checkouts produced an unprecedented spike in theft and now they are after the opposite effect. They want you to know you are being watched.

      But in the other retail spaces in this mall, nobody is monitoring.

      • +3

        Checkout chicks replaced by self checkouts and security guys watching cameras.

      • +1

        Looks like I'll have to start declaring those truss tomatoes instead of hitting the normal button!
        I am such a law breaker.

  • We're being watched everywhere now. So you better don't do anything wrong ;)

  • Yo, melgibson, care to give us a rough idea of which Sydney district this eagle-eye Coles is in? Or is it becoming a thing for all Coles?

    I don't do anything 'wrong' while shopping and I always, ALWAYS use the self checkouts because I'm stupidly fussy with how my groceries are packed (and slow checkout chicks/lads drive me up the wall), but I don't like the idea of being watched in real time lol. That's just creepy.

    Luckily I shop mainly at Woolies haha.

  • melgibson
    You are always monitored on a screen but you may be closely scrutinised, followed and

    Wait are you saying your movie "Conspiracy Theory" was actually a documentary?

  • What is you point?

    • +1

      Him point to is telling us experiance he work at has. Just let us to know.
      Information me and you for knowing.

  • +1

    Yeah it is alarming. We give away all our liberties presuming that it's not monitored, archived. We think it's nothing, acceptable. You know how all big controversial change happens, by small unassuming increments

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