Hey all,
Just wanted to write a quick warning message for those who have ordered items, or plan to, from the Van Heusen online shop that commonly posts deals on here. They are formally known as the Mens Shop, and unfortunately, their somewhat good deals have kind of gone out the window with their name change.
Nonetheless, I made 3 purchases from the Mens Shop this year. With each purchase, I had some items to return. Two of my three returns were not refunded fully, despite the e-mails I was receiving saying that they were. After looking through my invoices and bank account and realising something was not right, I inquired with the company, and yes, they did under reimburse me on both occasions.
They were happy to fix it, and this may have just been a coincidence that it happened to me twice, but just wanted to post a heads up for all former and current customers to check your invoices if you made any returns to ensure you got the full amount!
Cheers.
Thanks for the heads, up. It's a shame that the new shop does not give out the same bargain as you mentioned, luckily I manage to buy 3 suits from them (TMS) during their big sale time.
Oh well.