eBay not delivering coupon for their Sell to buy promotion

Ebay is running a promotion if you sell an item worth more than $500 then you will receive $30 coupon and you will receive coupon within 7 days

http://sellercentre.ebay.com.au/promo/seller-coupon?_trkparm…

I sold an item but It's been more than a week and no coupon has been received.

I contacted their customer support team but they keep on saying they will escalate it to their operations team but they cannot issue me coupon.

Beware of these scams!

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Comments

  • Incompetency of customer support team does not make one a scam. Title edited.

  • RE: $30 coupon for sale of item > $500

    You are not the only one. Rang customer support asking where my coupon is since it's been 7 days since I sold my > $500 item and their terms say I'd get the coupon within 7 days. Rep indicated they've had a lot of complaints. Was advised they would be doing a batch run in a week to have my coupon creditted. Advised this sux because I need the coupon as intent to purchase today. US support person did their usual fob - apologies, we'll do our best, yada yada. Can't do much more other than keep fingers crossed they'll deliver.

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