eBay 50% OFF BBQ Deal - CHARGED FULL PRICE?!

Moots on 03/09/2014 - 18:38
Last edited 03/09/2014 - 20:55

After purchasing a BBQ off eBay for $349.95 and taking 50% ($174.99). Checked my ING bank, I've been charged full price! Check your banks! Anyone else?

  • Item was an actual BBQ
  • Was in the BBQ category
  • Paid, and processed that day

Points to note: First transaction clearly shows there was money remaining in the account so the payment 100% was not declined. The second transaction shows the money after the transaction was not in there and went into negative.

http://files.ozbargain.com.au/upload/59659/24973/screenshot_…

I checked PayPal. It definitely does state that the other 50% was used with the 50% off code…

Update

Some ING accounts have been charged double. Tech support are working on it.

General Discussion

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Comments

  • TurkishDelight on 03/09/2014 - 18:49
    -3

    yes it will say it charged full on ebay and paypal..

    but if you re check your bank account you will find you only to charged half.

    hope it helped.

    • Moots on 03/09/2014 - 18:55

      You haven't helped. You haven't obviously even checked the image I posted which is TWO different transactions.

  • XucCac on 03/09/2014 - 18:51

    Holy shitty!! Have u checked paypal transaction? Does it say $174.99 ebay voucher and $174.99 from ur card?

    Did u have more $$ then $350 in the bank previously?

    Click on the + sign next to the transaction, it might say pending or something and the top one is when its all processed…

    • Moots on 03/09/2014 - 19:00

      Going back through the bank logs. It shows there was enough in the bank account so the $174.99 was successful. It also shows(as per the image) after that transaction there was a remainder of $124.14. This is also backed up by the last transaction of $22.00 transfered from my other ING to this one, which had taken the total to $299.12 (Take away $174.99) you get $124.14 which is the remainder after the first charge.

      The 2nd change is a different transaction with another receipt number.

      • XucCac on 03/09/2014 - 19:27

        Maybe u've went throught twice with the transaction?
        Might get 2 delivered to ur door soon.

        Otherwise just wait a few days until everything is cleared and recheck it.
        Dont deposit or withdraw any $$ from that account anymore for few days untill sorted..

        • Moots on 03/09/2014 - 19:29

          I picked the item up.

      • mmd on 03/09/2014 - 19:29

        The 2nd transaction was charged on a different date.
        Just checked mine, it's right via amex…

    • [Deactivated] on 03/09/2014 - 19:02
      +4

      Holy shitty!!

      Your reaction goes perfectly with your avatar.

  • Natt on 03/09/2014 - 18:55

    Mine seems to be OK. Bank is NAB.

  • Food on 03/09/2014 - 19:31

    Not good, and I bet you've been charged a "negative balance" fee from ING?

  • rambutann on 03/09/2014 - 19:58

    Maybe eBay believe it was deceitful.. like you bought it off someone you knew in order to share the profit you would make off the eBay transaction (you pay $175, they get $350 = $175 profit - fees so you'd end up with around $130.)

    I'd just call them and ask why it was rejected and yeah..

  • [Deactivated] on 03/09/2014 - 21:10

    +1 for update in the OP, Moots. So it had nothing to do with eBay or the sale?

    I was recently double charged by CommBank. Made a purchase online which was processed through PayPal. One payment went through in my bank account, while a duplicate transaction remained pending (but had taken the funds out of my account already). I called CommBank and they denied it was their problem - told me to take it up with PayPal or the merchant. So I did. They said it had only gone through once on their systems.

    Took over a week and a half for CommBank to finally admit it was a technical glitch on their end which double charged me. Luckily it was reversed within 12 hours of them admitting the error, or I would've been extra peeved. Glad I check my account daily. Sneaky bastards.

    Pays to check all your accounts regularly, hey.

  • zooter on 03/09/2014 - 21:10

    ING have double posted my transactions over the weekend and Im in -ve now…almost $150 over 3 purchases doublecharged

  • undercut on 03/09/2014 - 21:19

    Hi Moots, I just checked my ING and have also been double charged for a few in-store transactions that I have completed over the last few days. They have now been credited back onto my account. Looks like there was some sort of glitch in their system over the weekend.

  • XucCac on 04/09/2014 - 15:05

    Me tooo!!! I just checked my ing and i gotcdouble charged and they refunded ne today.. I didnt even have to call it was auto, they know there mistakes so they fixed it for everyone i think

  • Aust on 04/09/2014 - 20:05

    Its an ING issue, I've also been double charged on Purchase made Monday. 2nd time this year they have done it. give them a call and check it out just to be safe.

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