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Hey guys, who else is still waiting for their Forza Horizon 2 'pre' order? Getting a bit silly now, eh? How hard is it to get more stock.. Surely it doesn't take 3 weeks!
Forza Horizon 2 Dick Smith
King Steuart on 19/10/2014 - 11:13
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Dude……… you're frightening me. I'm going to pre-order GTA5 for PS4 from them as soon as I get a couple more gift cards.
You know one of the tricks of thse companies is if they offer a price too close to their margin, they do exactly what is going on with you, they delay shipment for so long, that they can buy from their supplier at a discounted price in the second run :/
Costco still had launch day copies in stock in the Docklands for like $60 yesterday.
Mine got held up I called through and emailed for them to chase up, took another 4 business days to get here after that, I hate talking to their customer service but worth giving them a call.. Still a day one copy as well.. I'm busy with Destiny so didn't mind to much!
I waited 2.5 weeks for the preorder for Horizon 2 but they gave it to me at an insanely cheap price of about $40 total. Was pretty impressed with the $20 discount but peeved I had to wait so long for a preorder. Turns out they are having trouble getting stock from the manufacturer but some stores have stock? Good Luck
I received mine 1 week after release. Was weird, cos I messaged them on Facebook asking what was happening and they said there was a delay with stock and there were no further updates. About 1 hour later I received a shipping email, next day it arrived.
I contacted them yesterday. They claim no ETA and offered a refund that doesn't appear to have come through yet.
I purchased the game for $55 waited 3 weeks and now have to wait to confirm refund before finding a retail copy.
Not a funds issue, just don't have faith that I won't end up with 2 copies.Looks like I'll end up paying $70 for it retail at Target if they have stock.
They've lost me as a customer.
My history
Destiny - Shipped Ontime day before arrived on launch.
Foza H2- Released 2nd - Refund started 21st
DriveClub - Released 10th - Shipped 13th after follow ups.
Evil Within - Released 16th - Shipped 16th after follow up in a box the the size of an xbox :/Evil Within - Released 16th - Shipped 16th after follow up in a box the the size of an xbox :/
They just needed to make sure there was enough room for all of the evil within.
Got this in the email and mail today:
Dear Valued Customer,
Thank you for shopping with Dick Smith Online.
We would like to take this opportunity to apologise for the delay in fulfilling your order for Forza Horizon 2. We are working hard to supply these to you as quickly as possible.
As a gesture of good will, we will be including a 3 Month XBOX Live card (Valued at $29.95) with your order free of charge.
We apologise for the inconvenience caused and appreciate your patience and understanding.
If you have any further enquiries, please do not hesitate to contact us.
Kind Regards,
The Dick Smith Online
Yep, still waiting on mine. Cancelled yesterday, they sent me out a 3 month xbox live card which is useless cause i dont have internet.
Ordered from ebay and came next day. Don't think I'll order from them again.maybe you should try to bring the card back to dick smith and ask for store credit
Probably wait another 3 weeks for a refund, been a week already. Though I went through PayPal, so If they don't respond after 2 weeks I think they refund me automatic I hope. Lousy customer service.
IT'S SHIPPING!!! IT'S SHIPPING!!!
Via AusPost? You'll get it next week. :)
By Australian Air Express.
That's how mine came on the invoice also, hopefully you'll get it within 2 business days with Startrack still delivering it (sent interstate to Startrack via Aus Air Express)
Finally got my refund after 4 weeks
I got my copy yesterday afternoon. Not day one edition unfortunately, but I feel the compensation was adequate
Yeah Im glad i didnt preorder those games at DSE now.