Renting out Your Car + Getting Free Insurance & Roadside Assistance

I've been reading a bit about carnextdoor. It's the same concept as GoGet, Flexicar, Hertz 24/7 however it's using people's personal cars. It's a great concept that I've seen a few other companies try and fail. They currently have a good amount of cars listed in my nearby area (more than GoGet and Flexicar).

So I'm in a position where I have a car that's pretty much being unused for most of the time. I don't have much of an issue of renting out the car but my car is parked inside my apartment building's locked garage. I thought that would have excluded me but seems not.

From the FAQ

Can I share my car if it's parked in secure parking in my apartment complex?
Yes! We have Fred (The LockBoxer) technology which allows Car Owners with cars parked secure carparks in a strata apartment complex to share with their fellow residents. If you live in an large apartment complex you have an immediate audience of potential Car Borrowers that could enjoy the convenience of share car in their building, and allocated parking.

To stay within the boundaries of what the Strata allow, Car Next Door can ensure that only those residents with access to your apartment complex can access your car.

That's pretty good. However, given this restriction in possible drivers I don't think I'd get much if any rentals.

However here is the kicker of the service:

Car Next Doors’ fleet insurance policy covers your car, including when it’s rented. It is also covered for theft and damage during the rental. You can safely cancel your existing insurance policy.

They provide fully comprehensive car insurance and roadside assistance. So in my situation, which I don't think is unique, this could be a way to get free insurance saving potentially a few hundred a year. The only downside is that the deductible appears to be $1000 which is a bit steep.

I'm thinking of trying it out. Anyone use this service or forsee any potential issues?

Related Stores

Uber Carshare (Formerly Car Next Door)
Uber Carshare (Formerly Car Next Door)

Comments

  • How do you use your own car? Do you need to sign up and pay the monthly subscription, booking fee, hourly rate and kilometre fee when you want to use it, admittedly getting the per km fee and a percentage of the hourly rate back? Or can you just block it out and go for a drive?

    • You just drive it as normal (I think). You decide on what times the car is available for booking.

      EDIT: According to this video, you need to tell the app that you are using the car but doesn't look like you are charged?
      EDIT 2: No, not charged according to this video.
      EDIT 3: You can set permanent times to use the car or book it out during a available time via app/website (free). Reference

      • That's great. Hope we hear back from someone who is using the service for their feedback.

  • I'd be checking whether their insurance covers your personal use of the car, or whether it's only covering people who rent your car.

    • According to this,

      Car Next Door therefore provides Car Owners with damage cover, so that damage caused by you, or your Borrowers is covered by our policy. We will manage any claims to ensure your car is back in action asap.

      and

      here:

      Yes. As a Car Next Door Owner, you (and any Car Next Door members driving your car) are covered under our comprehensive fleet policy.

      Car Next Door have a fleet insurance policy with an international provider approved by Australian Prudential & Regulation Authority (APRA). We will manage any claims you or your Borrowers may have, to ensure a swift and satisfactory outcome.

  • Sounds like an interesting concept. If someone wrote off/damaged your car while driving it, using Car Next Door insurance, would you get a loaner car until it is resolved. I guess for me that would be worth considering. Unless this is your 'spare' car, in which case it might not be so much an issue :-)

    • Maybe the company would waive the fees for renting other cars in the area? Not sure. I don't have that in my insurance policy due to the infrequency of my driving so I'd imagine most other owners would be in the same position.

      • They can't waive all the fees for renting other cars since the owners of the cars would expect to be paid. If they were nice they could waive booking fees (which really they should do for owners renting others cars anyway) and allow you to rent cars at cost - without their markup.

  • Just to update, I was just about to sign up to this but on signup they said that I have to pay $75/month (or $900/yr) to join which includes the comprehensive insurance + road side service.

    However, current comp insurance with roadside would cost $600 if I just used AAMI. Not worth it as I'm already starting at a loss.

    Also, the above comment from ash is from CarNextDoor pretending to be a customer. Puts me off entirely from using this service.

  • The big test is how they handle stuff when things go wrong. There's a well known peer to peer provider or broker that does longer term rentals that I've seen a couple of complaints about. I'd check the insurance agreements carefully - both the one they give you and whatever agreement they have with their provider and all the conditions of the agreement.

    Apart from people who might trash your car you'd have to watch for fines/charges if you don't live up to your part of the deal
    e.g. not having the car available when its supposed to be or keeping your car clean. I assume that is the case or may have read it. Borrowers have those conditions.

    If you're only renting to people in your building you'd have a much better idea of the type of people who'll be using your car and whether they're the type of people to skip out paying on excess.

    As far as only renting to people in your apartment they used to permit face to face hand overs - I think there was some disincentive such as a higher cost maybe it was the other way round since this was pre the lock box.

    I see no mention of it now except for my interpretation for this FAQ entry: Do I need to meet Borrowers which implies you can meet borrowers if you want to but that might be too restrictive for you in any case.

    The less your car is worth the less you have to lose.

    I'm waiting for a reasonably close car to become available before I become a borrower as its more affordable for the occasional borrower than GoGet.

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