Xbox 360 Wireless Controller for PC won't sync SOLVED

• 

  Davo1111 on 03/03/2015 - 02:54

  I can't comment on the wireless controller, but this is what i'd do.

  1. Unplug the reciever (and uninstall all related software)
  2. Use usbdeview to remove the driver
  3. Restart the machine
  4. Make sure you're connected to the internet
  5. Plug in the reciever
  6. wait
  7. start device manager and see if it's recognised
  • 

    belongsinforums on 03/03/2015 - 20:42

    I used USB oblivion to remove all usb drivers and reinstalled. I installed the windows 7 drivers from microsoft website under compatibility mode for windows 7 (i am running 8.1), running as admin. so the drivers are in my computer. the computer recognises the receiver and automatically installs the driver for it, but the controller remains as an unknown device

• 

  daalinz on 03/03/2015 - 09:53

  Probably using the wrong driver.

  I think there are multiple versions of the wireless receiver hardware (official & third party).

  I got an official one and it autodetected my driver.

  A friend got a 3rd party one and he needs to reinstall it every time he boots Windows (device icon exclamation mark).

  • 

    belongsinforums on 03/03/2015 - 20:44

    i have the official one (i think), from a computer store. the receiver is fine, it's the controller that's not being recognised. are you running windows 8? did you install the software before connecting the receiver and the controller, or did you do it without?
    how does your friend fix the exclamation mark?

    • 

      daalinz on 04/03/2015 - 12:06

      Win 7.

      I connected the receiver, Windows detected it. Didn't need to install anything.
      I turned on the controller.
      Hold the sync button on the receiver until it blinks or something.
      Then hold the sync button on the controller - the lights on the xbox button should cycle and then rest on the controller number.

      NOTE: Make sure your XBOX (if you have) is unplugged from power, because you'll probably turn on and sync with that.

• 

  KiLLUMiN4Ti on 03/03/2015 - 15:40

  This worked a treat for me:

  Right click on Computer
  Go to Properties
  Click on Device Manager
  Right click on the Unidentified Device
  Go to Properties
  Go to the Drive tab
  Click on Update Driver…
  Browse my computer for driver software
  Pick from a list of device drivers on my computer
  "Microsoft Common Controller for Window Class. Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]"
  Update Driver Warning
  Click Yes

  Hope it helps : )

  • 

    belongsinforums on 03/03/2015 - 20:46

    are you saying i need to use the receiver driver for the controller? the receiver is recognised fine, it's just the controller that's giving me a code 10 error.

    after u updated the driver, did you need to reinstall, or did it work straightaway?

    the other thing is, i dont see "microsoft common controller for windows class", i see "xbox peripherals" or something, then I see the two drivers (one is from 2008, the other 2014).

• 

  belongsinforums on 03/03/2015 - 20:49

  still have exclamation mark on controller after installing controller driver, and all controller does is flash its 4 little lights until it goes to sleep mode :(

  • 

    iridiumstem on 03/03/2015 - 22:25

    Have you tried using it on other PC or talking to the MS support?

    • 

      belongsinforums on 04/03/2015 - 08:50

      I'm pretty sure it's just my computer that's the cause of the issues, but good idea, I'll try on my old lappy. I've searched all the forums with the same problem as mine, but none of the solutions work for me

      • 

        iridiumstem on 04/03/2015 - 10:12

        Hmmm, sometimes it can simply be a hardware problem that you cannot fix without the manufacturer doing things.

  • 

    daalinz on 04/03/2015 - 12:13

    You shouldn't need to install a controller driver. Microsoft hardware drivers will be preinstalled with Windows if the hardware was released before the OS came out, otherwise should be in service packs/updates.

    • 

      belongsinforums on 06/03/2015 - 09:36

      I wonder if the driver package I installed screwed with the existing drivers

      • 

        daalinz on 06/03/2015 - 14:23

        Uninstall your controller driver and your receiver driver and restart.
        If you definitely have microsoft hardware it should detect the hardware fine.
        Also make sure your Windows is updated.

        If the drivers don't detect (possibly Win 8 not liking legacy hardware), you'll have to dig around on the net for the correct drivers.

      • 

        belongsinforums on 07/03/2015 - 19:15

        @daalinz: It detects both the receiver and the controller, but the controller as an unknown device, then it gives me a code 10 if I force install the controller driver.

• 

  GoldPhoenix0 on 05/03/2015 - 14:01

  I know I had issues with a wireless receiver which was having the unrecognised device and code 10 issues and it ended up being the receiver itself. It was one bought from ebay (a fake one) and decided to just get the official one instead with a controller, then had no issues.

  But just from looking at the above, I don't want to sound rude or anything, but did you definitely sync the controllers up to the receiver? I can't see anything mentioned above that you had synced the devices (by holding the sync button on the receiver until it is flashing, and on the controller where the lights should flash clockwise).

  Just thought I would mention this just in case this was the issue?

  • 

    belongsinforums on 06/03/2015 - 09:29

    I hold the button on the receiver til it starts flashing, then press the live button on the controller so it flashes too. They both flash. Eventually, the receiver stops flashing, and 5 mins after that, the controller stops flashing and turns off. Am I doing it right?

    • 

      GoldPhoenix0 on 06/03/2015 - 10:16

      +1

      Once the controller is turned on, there is a sync button on the top (slightly to the left) which you need to hold for it to start syncing. Then you just need to hold the button on the receiver until the receiver light is flashing, and the controller light is rotating clockwise.

      Simply follow this video but replace the console with the receiver and see how that goes? https://www.youtube.com/watch?v=0Rxk4qXwJ0U

      • 

        belongsinforums on 07/03/2015 - 19:24

        I am an idiot. Thank you for educating me! Had no idea there was a button on top of the controller!