Confirming No Charges Incurred When Withdrawing Cash from 7-11 ATMs in Japan? (Using a Citibank Plus Card)

Hi all,

I've read quite a few posts here on Ozb and found CitiBank Plus debit card is the best card you can have to withdraw cash in Japan.

I just have a few quick questions and hope you 'senpais' can help me confirm:
1. Any ATM cash withdrawal fees if using ATMs at 7-11 or say Lawson?
2. Which account type should I choose to withdraw cash, Credit or Savings?
3. What is the maximum value (Yen) I can withdraw per transaction?

Arigatou.

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Comments

  • +1

    Point 1. Confirmed as of mid last year on a trip to Japan. Used Citibank ATM's and 7/11 Japan Postis the othermajor ATM's that you can use as per the pdf below. (not used by me). Never tried Lawsons, as it had never been mentioned in any prior trip research.

    This PDF shows all the locations and mentions 7/11 and Japan post. Some nice ATM logo's to use for recall. Skip the bit about bank balances for free transactions as that's for Japanese locals. The point is these are the fee free for Citibank customer ATM's

    https://www.citibank.co.jp/en/banking/branch_atm/pdf/atm.pdf

    Point 2 I cant accurately recall. I think I used Savings as that is what these accounts are

    Point 3 There is a limit What that is again I can't recall. I do know as I tried to take out too much Yen at a Citibank ATM at Osaka airport and it rejected me twice, so fearful it may eat my card, I then went to the 7/11 ATM which was next to it and at that time realised I was entering 1 to many 0's to the amount of yen I wanted, which exceeded either my balance or the withdrawal limit. A little Jet Lag didn't help. I did manage to withdraw enough for at least 5 days of cash spending if that helps. According to my Citibank statement the highest I withdrew at any point was 50000Yen

    • +1

      Thanks so much RockyRaccoon senpai.
      Now I can have peace of mind withdrawing cash from 7-11 ATMs. :)
      The PDF reference helps.

      Can't wait to get my Citi Plus card.

    • Never tried Lawsons

      Won't work. Lawsons won't accept any foreign card. Really pissed me off

  • +2

    7/11 (Seven Bank) ATM's: 100,000 Yen is the limit of withdrawal. http://www.sevenbank.co.jp/intlcard/card2.html

    It's not just free for city bank, they do not charge a fee. The only fee, if applicable, comes from your own bank. Eg CBA charge me a fee to withdraw money from overseas ATM's.

    I've used them 4 years in a row and will again next month.

    How to use a Seven Bank atm
    http://www.sevenbank.co.jp/intlcard/service2.html

    English is an option, among others.

    Atm locator http://inbound.standard.navitime.biz/sevenbank-english/Index…

    • +1

      Thanks heaps nismo senpai.
      $0 fee is perfect! 100,000 limit is definitely more than enough for me.

      The links are very helpful. :)

      • もんだいない。こうはい ;)

  • +1

    As above, you'll be fine. I used my Qantas Cash Card while I was there in January, withdrawing only from 7/11's. The only fee I was charged was the Qantas one of 110 yen per transaction.

    • Thanks Cyphar senpai. :) it all helps.

  • For those who read this post in the future, you may also be interested in the exchange rate that Citibank uses:
    http://usa.visa.com/personal/card-benefits/travel/exchange-r…

    Got this link from Citibank online chat service.

    Also,found this knowledge base from another ozb post. Thanks to BonezAU.

    http://whirlpool.net.au/wiki/citibank_plus_transaction_accou…
    (ref: https://www.ozbargain.com.au/node/183279)

    • +1

      Also if you log into your citiplus account I think they have a link to the forex rate.

      • thanks :)

  • From my research you should be able to use Citibank, 7-11, and post office ATMs. From experience, Seven Bank are the most convenient of those and the only ones I've ended up using.

    Regarding which account to use, I always select "Credit".

    I'm not sure about a maximum (given the fee-free nature, I take the approach of withdrawing smaller amounts as I need it), but from memory there's a daily AUD-based withdrawal limit from Citibank, and that can be increased.

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