Another (Different?) GearBest Shipping Issue

Loldm8 on 12/06/2015 - 21:32
Last edited 12/06/2015 - 22:46

I jumped on one of the million Xiaomi power bank deals a couple of weeks ago with GearBest, I'm almost certain I clicked the apparently faster "Australia Line Shipping", but my parcel was instead sent with Post NL registered. I asked GearBest why and they claim I only paid for a tracking number, not expedited shipping.

It's not the end of the world, I accept I could have made a mistake… But I really do think I paid for faster shipping- I'm posting to see if I really have gone crazy, or if something similar has happened to someone else. Let me know if so………

General Discussion

Related Stores

GearBest
GearBest
Marketplace

Comments

  • SAAZ on 12/06/2015 - 23:00

    I'm in the exact same situation except i bought a different item, I'm sure that i clicked and paid extra for the "Australian Line Shipping", So its been 10 days now and still haven't received it so i sent them and E-mail and they haven't responded yet.

    • Store Repgearbest @ GearBest on 15/06/2015 - 16:09

      Dear customer,

      We are very sorry for this inconvenience caused.

      Could you please PM me and give me your order number? Then we could check it for you.

      Hope to hear from you.

      Gina
      Best regards
      GearBest Customer Service
      http://www.gearbest.com/

  • tap on 18/06/2015 - 09:36

    What exactly is the fastest shipping method?

    *Australia Line (TOLL) ($5.99) 3-7 business days??
    *Standard Shipping ($19.40) 6-8 business days??
    *Expedited Shipping ($7.84) 4-7 business days??

    Please don't bullshit as I'm happy to pay extra but not if it's still going to take 20 days.

    Cheers,

  • shonofear on 17/08/2015 - 06:18

    would also like to know.

Login or Join to leave a comment
Login Join