GearBest Provides Invalid Tracking

I ordered a tablet from gearbest on 29 June. On 30 June they sent me an email claiming it had been shipped and that I can "check the shipping progress and location of the package on Australia post Registered". The link just goes to their website and the number is not a valid Australia Post tracking number. Invalid tracking is a strong fraud indicator in my experience.

How long should I wait before contacting Paypal?

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Comments

  • +4

    I've ordered 3 things from gearbest. A torch and two xiaomi mibands. I've never gotten the tracking to work and they've all arrived OK. Took an age though.

  • allow 2-3 weeks for delivery. it is normal (at least in my last purchase) for their tracking not to work, so don't stress.

  • What does the tracking number start with?
    If it's "RP", try SingPost's tracking: http://www.singpost.com/

  • Would Australia Post return a valid record if the article did not originate from an Australia Post outlet?

  • Put the tracking number in this site and it will find the correct courier, most likely it will be SingPost.

    https://www.aftership.com/

  • They won't work here until the package hits Australia

    this site usually works for my Gearbest orders.

    http://www.trackingex.com/china-post-tracking/?utm_source=go…

  • The goods arrived the next day. Meanwhile I logged a support ticket with Gearbest. They sent back an email with an invalid link for me to track its progress.

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