Amaysim charged my account

Remember the last two offers that amaysim offered? The free sim with 5gb, And the $1 for 5gb? Today I got charged the full amount although I have changed to NOT auto recharge, went into my account and realised Auto recharge was on??? Can i dispute this with my bank or call amaysim for refund?

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Comments

  • +1

    When I was with amaysim there was two auto recharge options in settings.

    I spoke to. Them and they reversed the auto recharge for me. So give them a call.

  • Start a chat with them and they should oblige and cancel the plan and reverse the charge. The auto recharge setting flips back on every time you do a recharge so you cannot rely on it staying off from the last time.

  • had this happen to me - hadn't even opened the envelope, but was charged 30 days later for renewal.
    opened live chat and they refunded it immediately.

    couldn't believe they send out pre-activated SIM cards!

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