[StartHere] MoneyBackCo - I'm happy, isn't anyone else happy

I think you are doing a great job…getting something for what I was going to pay anyway :P

Yes there have been problems with how or what is being registered as being purchased, but the resolution system seems to work.
Looking forward to my first payment :p

mod: edited title for accuracy

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Comments

  • Huh?

  • Were you under the impression that this website is the seller of whatever stuff you're buying?

  • Not immediately obvious, but it's posted about MoneyBackCo (see breadcrumbs). Anyway…

  • I don't know where you went to on that 'roadtrip' but I want to go!!!!

  • @roadtrip24 - Thank you, check out our FAQ section for ways to try and ensure that your transactions track first time, everytime.

    I know the enquiry process has been a failing on MBC in the past and we've worked very hard with the networks for them to realise we needed them to help us and finally we seem to have a system in place that means enquiries are addressed quickly and generally with a successful outcome. One of the networks is still getting there in terms of enquiry processing times but we can see that they are being more proactive recently.

    Cheers, Steve.

    • Steve, is the site working on IE? Seem like I can't log in using IE but fine on Firefox.

      • I'll check it out.

        • Its working for me on IE8?

          Can you give it another try, maybe clear your cache?

  • I'd like to say I really like Moneybackco as well.

    If the same mods from there are lurking here (possibly the same people), there is one small bug on the site.

    When you search for BUDGET (as in budget rental cars) they do not come up in the search (all other rental car companies do though), although when you search alphabetically they come up fine.

    I use them just about every week (and I missed out on a bit of moneyback because I thought their program was dropped because the search suddenly stopped bringing them up).

    • Thanks,

      We've had one or two items of feedback about our search facility, so we've been implementing a better search algorithm.

      It should be live in a week or so.

      Cheers, Steve.

    • We've now implemented the new search algorithm, let me know if its any better or worse than before.

      Cheers, Steve.

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