So we all know about the gearbest farse of massively long delays/not delivering of items
which got me wondering how long people have had to wait for their items and at what point they gave up
Im still waiting on my VR headset thingy from july. (which they have just resent (or so they claim)
Paypal and the credit card co's must get a lot of complaints? How long before they remove their authority to use their service?
PayPal would get a lot of revenue from the currency conversions. Ozbargain even got it's share from unregistered users clicking and purchasing. They're not going to stop if the income outweighs the refunds.
I remember back when the fake usb memory stick con on ebay was at it's peak. They knew what was happening but the commission from the sales would have been a gold mine to them. Very little notice was taken of that too.
Seems like a good idea they have going here… open up an online business in some small lawless country and just take the money and don't supply the goods. It's 100% profit..
Free shipping is the issue with Gearbest. They're not using the standard China Airmail as the tracking number format is different and it's obviously slower, but people who got the $4.99 "Australia Line Registered" had their package arrive almost everytime.
@Clear:
I know. Some very good ones that operate thru ebay too.
Just hate to see people getting scammed like this. Also brings doubt to others wanting to buy from similar sites that are genuine dealers.
@xywolap: Some actually operate under a parent company that have 2 or 3 websites with an eBay and Amazon store. It's difficult to determine which are related.
only one of 4 items turned up for me, that was after 45 days.
one of those 4 was expedited shipping. tracking info and shipping company looked dodgy.
other regular post items also never got delivered.
got refund for 2 items. waiting on refund for 3rd item as the paypal dispute process is underway.
waiting on a gear best item too i have disputed…
I ordered two separate items from them about the same time. 6 weeks or so later I contact them about the missing items. Item 1 gets the "So sorry, we will resend it immediately". It turns up within 2 weeks. Item 2 (the VR goggles) gets a bunch of excuses, please wait a bit longer etc etc. Another month later they submit and promise to resend it. Another month goes by. Same excuses, please wait longer etc. It's been long enough for it to arrive, even if it was misdirected to Austria and returned. It's as though they have a proforma response for this item, to deny and stall. I don't think they have any intention of fulfilling this item, they probably oversold and it isn't financially viable to fill the backorders so they keep denying it and "losing it in the mail".
If it is for another item they seem to be more receptive and as helpful and as competent as any other China dropshipper. Even so, their behaviour is bad enough that I will never deal with them again.
Hi endotherm,
Sorry for the delay reply.
If there is anything could do for you,pls feel free to let me know.
Happy New Year to you!
you should seriously shut your piece of crap company down for failing to deliver items
Hi timewasting,
Sorry for disappointed you.
We are working at improving this.
Firstly,before posting each deal,we will check stock and make sure the supplier will offer us stable stock.
Secondary,we are working at providing free shipping with tracking number,currently,works for order subtotal over $40,
we also working on find more better shipping method than china post.
Third one,after deal live,we will inform related department to take first priority processing for orders from this deal.
Situation is getting better now.
Will keep working hard at this.
Dear timewasting,for further questions or suggestion,pls feel free to let me know.
We welcome any instruction from ozbargainers.
Happy New Year to everyone！
Gearbes
2 months is my limited and then PayPal dispute