Target Stuffed up (Xbox Deal) (FIXED)

joeno on 17/11/2015 - 21:11
Last edited 29/11/2015 - 18:17

So bought an Xbox One Fifa Bundle Recently.

Description explicitly says Fifa 16 and EA access tokens are included.

However upon receipt of package i only get the base console (looked 100 times, it's definitely vanilla)

So the email sent to me confirming the order had the product number as 56257748

On the target website that product number shows up as just the base console:
http://www.target.com.au/p/xbox-one-console-5-gb/56257748

However on the ebay page where a lot of us bought the console the same product number shows up as a bundle:
http://www.ebay.com.au/itm/181917363902

Target stuffed up. Anyone had a similar experience? What did you do?

Related Stores

Target Australia

ozhunter on 17/11/2015 - 21:26

You bought it from Target ebay? Message them and ask them to send in the missing items.
altomic on 17/11/2015 - 22:17

-1

bikies
stirlo on 17/11/2015 - 22:44

Look in the bottom of the box it was delivered in. I got Fifa codes but they were just lose in the bottom, not attached to the xbox box at all and I almost threw them out by mistake…
- joeno on 17/11/2015 - 22:52
  
  Nothing just foam… did yours get delivered wieth receipt saying bundle? Mine says "console only"
  - stirlo on 17/11/2015 - 23:03
    
    Mine just said Xbox 500gb*
    It didn't say anything about the bundle
bdl on 17/11/2015 - 23:56

Same thing happened to me, i messaged them on ebay (suggest you do the same so you have a record) - they advised that the fifa/ea code cards were on backorder from overseas and would be sent out once received
- joeno on 18/11/2015 - 08:39
  
  Did last night. No reply yet.
joeno on 18/11/2015 - 14:51

-4

"Hi Joe,

Thanks for contacting us regarding a Request for a Return. I'm sorry this item appears incomplete. We try to make the process as straight forward for you as we can.

We give our customers two options to exchange or request refunds for online orders.

-Returns to store
- Return via post"

Not good enough. Not impressed. False advertising. Missing goods. Now i have to waste time and effort to get a refund? F off target.