So basically like many others I have hopeless owners corporation (I live in Vic).
My remotes to my electronic gates stopped working and all signs pointed to them needing recoding. I called my owners corp for advice. They washed their hands clean of it and said I had to get in my own guy out to do it.
Basically the repairman said that the box wasn't accepting new codes and there wasn't anything he could do other than clear all codes in the system, which he was not prepared to do.
He found a work around by putting in another receiver to piggy back off the existing one.
Ending up costing me $120 for labour, $90 for parts and $100 for two new remotes.
Upon speaking to others they suggested access to the common property and repairs and maintenance should be covered by the owners corporation.
I'm now slightly confused.
TL:DR
Remotes stopped working for electronic gate. Owners corp did not want to help. Had to get my own guy out to do modify the hardware to allow me access to the common property. Who should pay?
Hi, Owners Corp should always be working for all the owners (unless you are renting and if you are, just inform your agent), they are engaged and paid by the owners to handle the day to day operations of the building. They cannot wash their hands off just like that and should be giving you advice on how best to solve this. In saying that, I don't understand why a new code is needed. Can you not use back the old code? If there's a fault with your remote, it's your cost but if there's a fault with the main controller/box, the owners corp should pay for it. In this case, it's not actually a FAULT with the main controller, so you need to find out what's wrong with your remote first and why can't you reuse the old code? bear in mind, if you tamper with the main controller and something went wrong later, you may be issued an invoice to fix the main controller. I am in Victoria too and I recently had the body corp changed for my apartment building and i am very pleased by their service.