Chemist Warehouse Pays Fine Following ACCC Infringement Notices for Alleged False or Misleading Representations of Price

This issue of displaying fake "was" prices is often mentioned in deals but never actually enforced. Seems Chemist Warehouse was selling items on their website claiming savings from their RRP, a price that they had never sold the item for.

The ACCC considered that by displaying on its website statements next to images of certain Healthy Care products including:

‘Don’t Pay RRP $39.99’ ; and
‘Save $18.00’,

Epharmacy represented to consumers that by purchasing these products from the My Chemist, Epharmacy, or Chemist Warehouse websites they would save the specified amount off the RRP. In fact, the products had never been offered for sale at the RRP by those or any other retailers.

ACCC:Epharmacy pays $32,400 in penalties following ACCC infringement notices for alleged false or misleading representations

Related Stores

Chemist Warehouse
Chemist Warehouse

Comments

  • Wow, that's dirty!

  • +2

    $32k isn't going to change their business model.

    • $32k fines - not even the "feel" of a mosquito bite.

    • I think you will find the fine will escalate quickly if they do it again.

  • just wonder who dob them in to ACCC?

  • I'm pretty certain Harris Scarfe does this too.

  • +1

    you're next ShoppingExpress !

  • I always wondered about that. I buy the CW homebrand contact lens liquid and it was only ever sold at CW and always at the same "You save $X" price.

  • +1

    shoppingsquare next please!!! fingers crossed :)

  • The problem with these ACCC actions is it will not substantially change the behaviour in the marketplace. We will still continue to see traders sprouting savings based on RRP and/or using strike through pricing.

    History shows nothing changed since the Zamels case.

  • Yep i disagree with their sales model.

    i just do price match elsewhere in the hope that giving sales to other businesses may promote competition.

    is this (very small print)

    Australias cheapest chemist ?

    massive print ;)

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