Hi all,
I bought a refurbished iPhone 5s from N1wireless website last night. They had the option to view prices in AUD rather than USD. The total including delivery came to $254AUD. I thought I might just use their currency conversion rather than MasterCard's. When I looked at my credit card account, I was charged AUD $338 which is much more than listed on their website.
I emailed the straight away to cancel my order and refund the money. They emailed me this morning saying the order is shipped but haven't replied to my email to cancel the order.
I wouldn't have bought the phone if I knew it was gonna be $338. I recently bought note 5 and this phone was just to play around with as $250 sounded reasonable ebough. I am not sure what to do here. Can I call my bank and ask them to block or refund the transaction or its too late for all that?
I still have the email they sent with my order details that said total is $254 AUD.
Thanks
If you have documentation from the vendor stating a total payable amount that is lower than what you have been charged, you have a valid case. Talk to your bank immediately.